
Jenkins Subaru-Hyundai
Bridgeport , WV
Filter Reviews by Keyword
By Type
Showing 361 reviews
My parents purchased their last 3 vehicles from Jenkins Subaru since 2010. I inherited their most recent, a 2018 Subaru Outback. I recently upgraded to a 2021 Subaru Ascent through the same sales person, R Subaru since 2010. I inherited their most recent, a 2018 Subaru Outback. I recently upgraded to a 2021 Subaru Ascent through the same sales person, Rick. Thank you for making the purchase go so smoothly! More
Love this dealership! Everyone is so friendly and helpful and the service department is the best around. Love my Hyundai and am so glad I purchased it from Jenkins! Everyone is so friendly and helpful and the service department is the best around. Love my Hyundai and am so glad I purchased it from Jenkins! More
My husband and I traveled nearly 4 hours from another state to purchase a 2022 limited edition Chevy Spark LT. We called ahead of time and April confirmed the car was still available and put a hold sign state to purchase a 2022 limited edition Chevy Spark LT. We called ahead of time and April confirmed the car was still available and put a hold sign on it so we didn't travel all that way for nothing. We also brought our own financing (told them about it ahead of time and they had no issues with it). We did this because of a terrible experience last week with a local dealer who destroyed our trust. The only downside of our experience at Jenkins was minor - we were there the day after Christmas (a very busy day for them). We had to wait for one of the finance people to become available (no big deal to us). Despite being busy, they were accomodating, ensuring we had a place to sit and plenty of water. They even had a charger for my phone. Before leaving, they washed the car, filled the gas tank, and put air in the tires for our long ride home. Everyone we had contact with at the dealer was friendly and welcoming. We would be willing to drive all that way again to purchase from this dealership. Thank you to everyone who worked with us - April, Bobbie, and Aaron. More
A Very busy day after Christmas but everything went well as far as getting my oil change, oil filter, tire rotation and inspection sticker (all complimentary since I got the Hyundai Kona there new). Also th as far as getting my oil change, oil filter, tire rotation and inspection sticker (all complimentary since I got the Hyundai Kona there new). Also the free coffee bar with a large comfortable waiting room made it great. Here’s hoping to more great service in 24 :) More
Bought window vent shades from parts and had them installed by service department. The shades leak into car when it rains and drips inside on the door. Was informed there is nothing they can do to fi installed by service department. The shades leak into car when it rains and drips inside on the door. Was informed there is nothing they can do to fix. I find that hard to believe. I get these installed on all my cars and never had any leak before. Sad they don't stand behind the product or service. More
Awesome experience. Everyone was so patient and friendly, especially our salesman Tyler. I highly recommend Jenkins Subaru! Everyone was so patient and friendly, especially our salesman Tyler. I highly recommend Jenkins Subaru! More
I’ve always been please with sales and service! Staff has always been very polite! Quick in and out for routine oil change etc…. Would recommend this dealership!! Staff has always been very polite! Quick in and out for routine oil change etc…. Would recommend this dealership!! More
The salesman was great. We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value We had the deal made on the first try. The process was excellent to this point. The price quoted on the internet was spot on, and the trade in value was exactly what kbb quoted for my trade. All in less than 1 hour. Then began the wait. I set at a desk alone with no idea of what was taking so long. Then a short visit from finance. More waiting. Then a trip to finance to sell me a warranty which I declined right off. More sales talk. It was pushing 4:00 pm nearly 3 hours added to the 1 hour it took to make the deal. Only complaint is the time I sat doing nothing with no explanation as to why. More