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Jennings Volkswagen
Glenview, IL
1,343 Reviews
Family owned and operated since 1986, more consumers have chosen Jennings Volkswagen for their new VW, than any other VW dealer in Illinois. Thanks to our dedicated sales and service teams and especially to our loyal customers!
Read the reviews posted by Dealer Rater then call your favorite
VW Product Specialist today! (847) 729-3500
Thanks for choosing Jennings Volkswagen
"Our Reputation Rides with You"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,343 reviews
May 06, 2017
No disclosure for maintenance needed on car Absolutely do not buy a car from this dealership and NEVER take your car in for service. We bought a car from them, took our car to our neighborhood Absolutely do not buy a car from this dealership and NEVER take your car in for service. We bought a car from them, took our car to our neighborhood auto shop for regular oil changes. When our car needed new brakes, we went back to Jennings for service. At that time, due to our mileage, our car needed transmission fluid, however Jennings DID NOT tell us that! 3000 miles later, our clutch was shot and we needed a new transmission for $2200. We explained that they had some responsibility for the break, because they didn't tell us we needed the service when we brought the car in for a brake job 6 months earlier. We asked them to split the cost with us as a customer service gesture and they could have cared less. It's bad business and bad customer service. There were no flashing lights warning us, but Jennings KNEW by the mileage, we trusted them to tell us about a maintenance item or problem, and our mistake of trust cost us $2200. We will never do that again, and unless you are willing to go to them for every oil change, you shouldn't trust them either. More
by ‘23 Porsche 718 Boxster
Employees Worked With
Ado, Major, Ken Lyon
May 06, 2017
I BROUGHT MY WIFE'S BEETLE IN A WEEK AGO.I'M STILL WAITING WERE WAITING NOW A WEEK FOR OUR CAR. I AM NOT IMPRESSED AT ALL WITH THEIR SERVICE DEPARTMENT. WE BROUGHT IT IN FOR A OIL LEAK MORE THAN A WEEK AGO. J. WERE WAITING NOW A WEEK FOR OUR CAR. I AM NOT IMPRESSED AT ALL WITH THEIR SERVICE DEPARTMENT. WE BROUGHT IT IN FOR A OIL LEAK MORE THAN A WEEK AGO. J.KUDELKA More
by slojoe
Employees Worked With
May 01, 2017
I'll follow Arek wherever he goes to buy a car from him! This is at least my fifth VW purchase and I believe my 2nd with Arek. I cannot say enough about this man. He is the most sincere and honest salesman I This is at least my fifth VW purchase and I believe my 2nd with Arek. I cannot say enough about this man. He is the most sincere and honest salesman I've come across in all my car purchases. I wish he sold more things (e.g. real estate, life insurance, etc.) because honestly, I would buy them all from him. More
by MAP
Employees Worked With
April 18, 2017
Xxxxx Arpad, thank you so much for your help with buying our second VW Passat. We love this car !Excellent job again!!! Good luck in the future. Arpad, thank you so much for your help with buying our second VW Passat. We love this car !Excellent job again!!! Good luck in the future. More
by Peter S
Employees Worked With
Arpad Simo
April 01, 2017
Great overall experience! The whole team was great! Dennis Carolan sold me my dream car. He was super knowledgeable about the car and really listened to my needs and wants. The team from finance to all Dennis Carolan sold me my dream car. He was super knowledgeable about the car and really listened to my needs and wants. The team from finance to all staff in general, they were so friendly and accommodating. More
by meganwilliams107
Employees Worked With
Dennis Carolan
March 29, 2017
Never disappointed! My third VW bought from Jennings! Always been pleased by the staff's friendliness and accommodating nature. Once again made what is normally a stressf My third VW bought from Jennings! Always been pleased by the staff's friendliness and accommodating nature. Once again made what is normally a stressful situation for me very easy. Very grateful. More
by Geo
Employees Worked With
Mike Fezatte, Arpad Simo
March 21, 2017
"Great Service Claire" My family and I scheduled a trip to Miami spur of the moment and I needed to get my car serviced. I called up the service department at Jennings Volks My family and I scheduled a trip to Miami spur of the moment and I needed to get my car serviced. I called up the service department at Jennings Volkswagen and they got me in right away. Claire Ash went above and beyond to get me in and out as she knew I was in a hurry. Best service I've had by far at Jennings! Thanks Claire! Jon Nielsen More
by Jon Nielsen
March 18, 2017
Great Experience A tow company damage my car when they tow it. The owner sent me to Lisa, and they provide excellent customer service. They kept me updated daily, and A tow company damage my car when they tow it. The owner sent me to Lisa, and they provide excellent customer service. They kept me updated daily, and truly professional experience. More
by Sal
Employees Worked With
Lisa service department
March 17, 2017
Very satisfied customer for over 20 years Jennings VW has been my dealership for over 20 years. They treat you better then family. I would recommend them to anyone that is looking to lease or Jennings VW has been my dealership for over 20 years. They treat you better then family. I would recommend them to anyone that is looking to lease or buy a VW. The service department is wonderful. More
by Chnchillas
Employees Worked With
Other Employees :
Lisa Prats in service 5 stars! , Ken Lyon, Mike Fezatte
March 16, 2017
Always courteous and consienous of my needs! Listening and hearing are what counts this service department and dealership have given us great experiences with our cars. Well nothing is cheap in l Listening and hearing are what counts this service department and dealership have given us great experiences with our cars. Well nothing is cheap in life and usually you get what you pay for. So as much as I gripe about costs I will still purchase and bring my cars here for all maintenance needed on our Tiguan and Passat. Lisa Prat, Claire Ash, and Mayjourio Pope are the best service consultants I've worked with.Shipped: Your Amazon package with Exuviance Eye Contour, 0.5 Ounce will be delivered Fri, Mar 17. Track at More
by skokiemike
Employees Worked With
Lisa Prat, Mayjourio Pope, Claire Ash, Ken Lyon, Keith Burns
