Jennings Volkswagen

A Pleasant Transaction We bought a new VW Golf at Jennings last month and was helped by Arek. Even though we live 3 hours away from Glenview, because the price at Jennings w We bought a new VW Golf at Jennings last month and was helped by Arek. Even though we live 3 hours away from Glenview, because the price at Jennings was unbeatable and the communication with Arek was very smooth and helpful, we decided to buy our car there. The transaction went in a breeze: within several days of contacting Arek only by phone, the paperwork was ready when we picked up the beautiful car. The car we found was exactly as described by him on the phone. On the day of the purchase, Arek took us for a test drive and showed us the car's features in details, and was happy to answer all our questions and concerns. He was very professional and courteous and we absolutely recommend dealing with him if you're looking for a trustworthy and no non-sense transaction. Paula at the business office was also nice and helpful. We would like to thank Arek and Paula for making our car buying experience a great pleasure. More

Excellent customer service Armando is the man! He was very professional, friendly, and accommodating. He took care of my specific requests and guided me through the process wi Armando is the man! He was very professional, friendly, and accommodating. He took care of my specific requests and guided me through the process without worry. I highly recommend working with him More

This car dealership had amazing customer service This is the second car I have purchased from Jennings and I have to say this dealership is amazing at customer service. From the sales staff to the se This is the second car I have purchased from Jennings and I have to say this dealership is amazing at customer service. From the sales staff to the service staff.... incredible. I used to purchase mostly BMW's and was concerned about the service I would receive at a Volkswagen dealership as in the past it has not been very good. The level they go to is definitely that of a luxury car dealership. Mike Fezatte whom I have worked with before was personable, honest and was very helpful in giving me a great deal. Arpad answered all of my questions and explained every explained everything about my new car to me. I live in the city and work in Schaumburg soam never anywhere near this dealership but I would not think of buying a Volkswagen at any other place. It is worth the drive.... More

Jennings Volkswagon is Great This is the 3rd car that we have bought from the Jennings family, and I have to say they are great! Each experience has been friendly, professional, a This is the 3rd car that we have bought from the Jennings family, and I have to say they are great! Each experience has been friendly, professional, and worked with us to find just the right car for us. I did not feel pressured or rushed to make a decision. Juliana was knowledgable , helpful, and friendly, and make us feel comfortable and welcome. We went on a Saturday, which allowed us to go to the autoplex to look at all of the cars that we were interested in. I would most definitely recommend Jennings to anyone interested in working with a professional team to purchase a car! More

Great customer service! From the first time entering this dealership, German Cadena provided me with great help throughout my buying experience of a used 2011 Jetta. Jennings From the first time entering this dealership, German Cadena provided me with great help throughout my buying experience of a used 2011 Jetta. Jennings have a 30 day all around warranty of a used car, meaning if you find something that's broken or not in place, they will take care of it free of charge. They're also very nice about it. German followed up with me on a timely basis, asking if everything was OK with the car and if I'm satisfied with my purchase. I visited all of the other Volkswagen dealerships in the Chicago area, but Jennings provided me with the best price and customer service. Thumbs up! More

Great experience from online quote to pick up of vehicle! We were first time car buyers living in the city and talked to several dealers (in-person and online) before finding Jennings. Most of the online sale We were first time car buyers living in the city and talked to several dealers (in-person and online) before finding Jennings. Most of the online sales team at other dealers were disorganized (several people calling repeatedly from the same dealer, spamming us with stock emails and never really answering our questions) and the in-person experiences left us feeling really pressured to buy, but we didn't feel like anyone was willing to work with us on the price. From the moment we contacted Jennings VA online, the experience was terrific! We worked with Keith (The internet Sales Manager) to find the right price on leasing a Tiguan SE - he was helpful, friendly, responsive and very transparent with all the information we requested. Once we found the car we wanted at the right price, Juliana was super helpful in helping us get our paperwork in order before we arrived. We live in the city, and they even held the car for until we could come out on the weekend to pick it up. As expected based on our phone calls and emails, the onsite experience was just as good. Juliana walked us through the car and our credit application - and when we were ready to pull the trigger, Mike took the time to explain every detail of the contract. Overall a great experience and I would definitely recommend the team at Jennings VW! More

My First Wolkswagon Dealership experience Hi my name is Younus Khan and i was looking to buy a handsome car that is not too expensive but also gives you the peace of mind. I was fortunate enou Hi my name is Younus Khan and i was looking to buy a handsome car that is not too expensive but also gives you the peace of mind. I was fortunate enough to drive up to the Jennings Volkswagon on 201 Waukegan Road and met with Arek Aneszko through a referral. Let me take a minute and tell you how amazingly supportive and kind Arek Aneszko was and still is today. He will answer all your questions to the best of his knowledge and give you the best advise and the most honest advise that is beneficial for you and your finances.He by far is the most patient person ive met and so very helpful that the day we had our first meet i knew i was going to write a review about his excellent client service even if i didnt buy the car. Good Job Arek you were phenomenal. Now the car i decided to go with was a 2014 Jetta SE in Tornado Red with all black interior. The drive is so smooth and the car functions beautifully. If you are looking for a handsome car that drives not crazy fast but can definitely make your presence known when you pull up next to any of the new cars in todays market a Wolkswagon Jetta SE is something i would recommend to any one, because it simply makes you feel good. Good Job Wolkswagon and Arek Aneszko you guys are rockstars. Thank you for making me feel welcomed and giving you guys business, it was a definite pleasure. More

Super experience getting my new SportWagen! Maybe some people LIKE buying new cars - I'm not one of them, so I approached the replacement of my beat up old Honda Element with serious trepidation Maybe some people LIKE buying new cars - I'm not one of them, so I approached the replacement of my beat up old Honda Element with serious trepidation. But the internet makes it easier for people like me to do research and consider options at length BEFORE we start visiting dealers, so actually venturing out to the dealer doesn't need to feel so overwhelming anymore. Then again, if I'd known Juliana Perberg was who I'd end up working with at Jennings, I could have skipped all the worrying and gone right there! From the moment we met her, Juliana was upbeat and engaging, answered questions, offered ideas... To be honest, she didn't SELL us anything - she helped us figure out the best set of features for our needs and our budget. All-in-all, it was an extremely pleasant experience - light years away from the stressful, high-pressure situations I've sometimes found myself in in the past. I also couldn't say enough nice things about Paula Ciolino, who worked hard with me to get everything together into a monthly payment that was right in the sweet spot for us financially. (Even if you have financing all lined up, let Paula take a look for you; she saved me a couple of interest points!). Everybody we worked with at Jennings to get this SportsWagen - including Keith Burns, their Internet Manager, who looked over all the info and pricing I'd collected up - were really great to work with. One Last Note: Once I picked out the VW SportWagen as the right vehicle for me, I immediately went to Jennings, as I took a 2004 Golf TDI to Jennings for service after the dealer I leased it from seemed less than competent to take care of it. The service guys at Jennings were absolutely FIRST RATE and I know they'll take great care of the SportWagen in the future. Though this is the first car I've actually purchased from Jennings, it's definitely the strength of the Service department there that got me in the door! More

Amazing! This is my 5th lease from Jennings. Juliana is amazing! My husband and I had so much fun working with her. She is professional, honest, personable, no This is my 5th lease from Jennings. Juliana is amazing! My husband and I had so much fun working with her. She is professional, honest, personable, not pushy at all, and she is beyond knowledgeable! Juliana's customer service and communication was excellent. There was a slight glitch w/ the computers as we were waiting to close on the papers so it was taking a bit longer but we didn't care, we were having so much fun talking to Juliana that we hardly noticed. We will continue to do business w/ Jennings and Juliana. I love my new Tiguan! Thank you Juliana! More

My fourth new car purchase at Jennngs VW I have had the pleasure of dealing with the sales and service staff of Jennings Volkswagen for over twenty years now. It's that special sense of court I have had the pleasure of dealing with the sales and service staff of Jennings Volkswagen for over twenty years now. It's that special sense of courtesy and trust the staff instills with each transaction that makes me keep coming back. This is was my fourth new car purchase from Jennings, and my first dealing with Arpad who greatly impressed me as a particularly patient and knowledgeable sales representative. These qualities really came through in his clear explanation of certain technical features that all makes and models of new cars are suddenly equipped with. I feel very fortunate to have such a consistently reliable dealership in our area. As far as I'm concerned, Volkswagen of America owes much gratitude to Jennings VW for making consumers like me such steadfast and loyal drivers of its products. More