Jennings Volkswagen

Love my new Passat! This was my second car I have leased from Jennings Volkswagon, and my experience was easy and quick. This was also my second time leasing my car from salesman Mike Fezatte...he was so h from Jennings Volkswagon, and my experience was easy and quick. This was also my second time leasing my car from salesman Mike Fezatte...he was so helpful and patient. Andrew Low assisted us with the lease...a great team Mike and Andrew were! Highly recommend Jennings Volkswagon and Mike Fezatte! More

Buying or leasing a car from Jennings VW is a wonderful experience. That's not an adjective one often associates with a car dealership, but it is absolutely true about Jennings. This is the third VW I've experience. That's not an adjective one often associates with a car dealership, but it is absolutely true about Jennings. This is the third VW I've leased from them and here's why: 1) They treat me with respect and friendliness, and I'm talking about every employee in the building; 2) They do business with integrity, honesty and respect for my intelligence; 3) They back it up with great service after the sale. When I come in for service or just a car wash, I am treated as a friend. This is the way all businesses should be run and this is the reason that, as long as VW continues to make excellent cars, I will always be a Jennings customer. Special kudos to my sales professional Arek Aneszko, who is not only a pro, but a great person. Ken Lyon, the sales manager, is great-upfront with no B.S. Paula Ciolino is a pleasure to work with. These people actually care about my satisfaction and about building a positive business relationship. A pleasurable car buying experience! Who would have thought! Yay, Jennings!! More

First-time vw driver and wow am I happy that Mike Fezatte persuaded to go this route. Love my CC! Get constant compliments on it and am always recommending the car and the dealership to everyone. Mike defi persuaded to go this route. Love my CC! Get constant compliments on it and am always recommending the car and the dealership to everyone. Mike definitely is not your typical salesmen, he took an interest in my needs and wasnt pushy at all. Super informative and made me feel very comfortable with such a major purchase. More

I walked into Jennings VW to just take a look. As soon as I walked in I was greeted and I felt very comfortable. Mike introduced himself and was very helpful in describing the benefits of the various mod as I walked in I was greeted and I felt very comfortable. Mike introduced himself and was very helpful in describing the benefits of the various models. The reason I gave Mike a high rating is because he is not pushy and provided me with a great experience in selecting my vehicle. My decision was to go with the Passat and he offered to show me a few models to make sure I see the various options each offers. I am aware that he up sold me, but, I also know that the extra features are well worth it to me and I am happy he offered to show a car with the right features and price. My family over the years we have purchased a number of VW's from Jennings and even though it's always been a good experience Mike brings it up a step and always with a smile. After the sale he took time to program my dash to show what is important to me and also programmed my phone and ipod, which is so helpful. I have recommended Mike to friends who are looking for a car and I will definitely return to Jennings for my next vehicle. It's great to walk into a dealership and find knowledgeable and customer focuses professionals like Mike. More

I have been a loyal Jennings VW customer since 1996 and have never had a bad experience there, whether it be with sales, financing, or service. They simply do everything possible to get the right car for y have never had a bad experience there, whether it be with sales, financing, or service. They simply do everything possible to get the right car for you at the best possible price. I have visited several other dealerships but have not found one that even comes close to Jennings. Everyone here seems very genuine and there is never a hint of that "Creepy car salesman vibe" that you get from other dealerships. Mike was great to work with and it is no surprise that he was salesman of the year last year. Jennings will continue to keep my business and I will continue to refer others there as well. More

Mike and Paula were a pleasure to work with. Mike was knowledgeable, friendly, and professional. He helped guide us through our decision making process, while listening to everything we wanted from a new knowledgeable, friendly, and professional. He helped guide us through our decision making process, while listening to everything we wanted from a new car. He was patient and thorough. Paula was straight forward, kind, and courteous. She made our experience special and painless. Thanks so much to you both - we love our new Jetta! More

I was referred to Jennings VW by a co-worker of mine who has purchased/leased 5+ vehicles from this specific dealership. I did my homework, decided what I wanted and reached out to the contact that my co-wo has purchased/leased 5+ vehicles from this specific dealership. I did my homework, decided what I wanted and reached out to the contact that my co-worker completed his transactions with in the past (Arek). I sent him an email identifying who I was, what I wanted, and how I wanted to be treated. I could not have asked for a more professional and comforting response. I promptly received an email back (not an annoying immediate phone call) requesting that I come in and speak with him. I jumped on the opportunity. Upon walking in, Arek greeted me warmly, sat me down, and simply listened to me. I reiterated what I wanted, explained my financial situation, and went for a ride. After we returned, Arek did not pressure me into sticking around, but told me that he would go to bat for me and then get back to me with the results. I met Andrew on the way out as he would be who I would end up working with on the numbers side. A few hours later I received a very positive and up-beat phone message from Arek indicating he had good news. There's nothing more re-assuring than hearing "I think you're really going to be happy with what we are able to do". I considering my options over the weekend, and the more I thought about it, the less I wanted to look anywhere else. My comfort level was right where I wanted it to be and I was anxious to hear what Arek had for me. Monday evening I returned to Jennings to talk things over with Andrew. When I arrived, the car Arek had picked out for me was all shiny, clean, and sitting in the garage waiting for me. I went back, sat down with Andrew, and less than 30 minutes later I was proudly shaking his hand to seal the deal. I have bad credit. I know I have bad credit. I established that from the get-go. Andrew and Jennings VW made it possible for me to drive off last night in a beautiful brand new 2013 Tiguan SE. I received exactly what I wanted for my trade in, had a nice initial discount from Andrew, threw in auto show bonus cash, and walked out putting down what I wanted at a comfortable lease rate. Even finalizing the deal with Paula at the end of the evening was a pleasurable experience. Her up-beat sense of humor and warm personality made me feel like I was doing the right thing while I was signing off on everything. I will definitely continue to work with Jennings VW, and would confidently refer anyone looking to buy or lease a new car to them. An over-all excellent experience. Joe Williams Chicago, IL More

Ken Lyons is the biggest reason I have bought several cars from Jennings VW. My overall experience with Jennings has been top rated in every aspect. The service department is very friendly. Sales departm cars from Jennings VW. My overall experience with Jennings has been top rated in every aspect. The service department is very friendly. Sales department is very knowledgable about the product. Paula in finance dept. is a pleasure to work with in completing my paperwork. I have bought at about fifteen cars in the past 32 years. Jennings VW by far gave the best deliver experience of the two cars I bought bar none. Operations at Jennings VW are done in such a pleasureable manner without the feeling that is associated with car dealers. Please let me speak about Ken Lyons. First, I do not see myself ever buying anything but a VW ever again. Second as long as Ken Lyons is Sales Manager at Jennings VW I will never go anywhere else. Ken Lyons is an honest man that treats people with respect. Ken does not plays the "Car Games" that are too often used in the industry. Ken understands that the consumer is now typically knowledgable because of the internet. Ken provides a fair price that the dealership is making money yet as a customer I walk away feeling I was given a fair deal. In 32 years of car buying I have never dealt with a person in the industry that I respect as much as Ken Lyons. Ken is the greatest asset that Jennings VW has as a dealership. I will recommend anyone to visit Jennings VW because of Ken Lyons. Thank you Ken for bringing honesty to an industry typically not known for the quailities which you possess!!!! Mr. Jennings do not lose this gentleman!!!! Sincerely, Paul Nielsen Niles Park District Athletic Director More

I was very happy with my experience at Jenning's. The people were friendly from the time I walked in the door, whether it be alone or with my children who are 2 and 5. I hate buying cars, but it rea The people were friendly from the time I walked in the door, whether it be alone or with my children who are 2 and 5. I hate buying cars, but it really was painless. I suggest a costco membership if you don't have one, the no- haggle pricing was great. Nathan is new to the area and to VW but his knowledge of cars and his customer focus was high. If you are in the market for a VW, go see the nice folks at Jennings. More

Great experience, sense of humor, and patience. Didn't feel "up sold" on anything. He listened to what we wanted and delivered. Easy, fun, and professional. Didn't feel "up sold" on anything. He listened to what we wanted and delivered. Easy, fun, and professional. More