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Jerry Haggerty Chevrolet

Glen Ellyn, IL

4.9
253 Reviews
The Jerry Haggerty Chevrolet, Inc. family has been proud to serve the automotive needs of Glen Ellyn Chevy drivers for decades. Our reputation is built on customer trust, and we work hard to earn that trust every day, whether you are buying a new car with us or coming to our service center for an oil change. Jerry Haggerty Chevrolet, Inc. has been the #1 GM Certified dealer for the entire State of Illinois, so we are experienced in used and certified pre-owned Chevy vehicles, too. Our location, just off I-355 and minutes from Lambert Lake, makes us an excellent alternative to Wheaton, Naperville, and Glendale Heights Chevy dealers. We invite you to visit us and shop our extensive inventory of new and used Chevrolet trucks, cars and SUVs.
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300 W. Roosevelt Rd

Glen Ellyn, IL

60137

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Showing 253 reviews

March 05, 2011

Service Adviser Matt is always very polite and helpful. Customer can count on prompt, attentive and focused customer service. Michael, the mechanic I have dealt with on many occasions displays technical co More

by Dogcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rotunno
March 04, 2011

I and my daughter want to thank you and your staff for helping to secure this auto for her and at this price. This purchase has been the easiest car buy I have ever experienced with no long, drawn out neg More

by gerryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Posega
March 01, 2011

Customer Service: Not greeted when we entered showroom, walked showroom and walked around the Traverse outside for a good 5 minutes before anyone offered help. Quality of work: All questions answered as More

by kitkatz17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski
Mar 02, 2011 -

Jerry Haggerty Chevrolet responded

Dear Kitkatz17, My name is Jerry Haggerty. I am the Owner/General Manager of Jerry Haggerty Chevrolet. First of all, we would like to once again thank you for the purchase of your new vehicle. At the same time, we would like to apologize for your 5 minute wait before a sales person greeted you and for the "pressure" you felt to buy "extras". Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We do strive to give every customer a pleasant, no hassle sales experience. Your 5 minute wait to talk to a sales representative and any "pressure" to buy "extras" is beyond the norm for our dealership. We take all customer's opinions very seriously. Your concern's are being investigated and our goal is to make sure that we get it right. Again, we will continue to work on these issues that you were kind enough to point out. Thank you for the nice comments about our salesman, Rich. If you have any questions or issues in the future, don't hesitate to contact Rich or myself directly. I will provide my direct phone number below. Sincerely, Jerry Haggerty (630)469-8100x3153

February 27, 2011

I talked Matt about my service problem. He stated they would have it completed in a hour. The car was repair in the stated time and on top of that they washed it. After the work was done the service manag More

by richdd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rotunno
February 27, 2011

I was referred to Rich by my parents who also purchased an equinox in 2009. They mentioned that Rich was great and very helpful. He definitely lived up to his reputation. He initially met with us in Janu More

by emilyschull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski and Joe his manager
February 26, 2011

When the economy was better my family and I always purchased vehicles from Jerry Haggerty. Lately I've had to just maintain the vehicles I have. The guys in the service department have taken very good More

by Mike H2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew R., James P.
February 25, 2011

Haggerty Chevrolet has professional sales people who go out of their way to satisfy a customer. Transactions are always completed on time and one never fells that they are being pushed or hurried. Tom, Ric More

by malczews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom brimie and rich k
February 25, 2011

When i got at the dealership Rich helped me out right away. he was friendly form when i got to the dealership to when i left. he explained to me everything and answered any and all questions i had. i w More

by redwarrenvillechicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kopczynski
February 25, 2011

This is the only dealership service center we have ever recommended to family & friends. They go the extra mile to make sure we're satisfied. We have bought many cars from Jerry Haggerty Chevrolet and have More

by terrylmaloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ruttono &Jim Primo
February 25, 2011

I was in the dealership after I took delivery of my new Colorado in 2009. I was less than impressed with the ability of the service department or their attitude. That COMPLETELY changed with my recent vi More

by lmholton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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