Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jerry Haggerty Chevrolet - Service Center
Glen Ellyn, IL
35 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
35 Reviews of Jerry Haggerty Chevrolet - Service Center
Sort by
January 10, 2020
Terrible customer service. Very disappointing. Would not recommend to others. Service departments lacks knowledge of the vehicles they sale. It deserves zero stars. No service recovery. recommend to others. Service departments lacks knowledge of the vehicles they sale. It deserves zero stars. No service recovery. More
by The honest truth
Employees Worked With
Unknown
Helpful December 14, 2019
Wonderful expierience with Joe Ceplecha and Tony Vulturo. They made us feel very comfortable and worked with us to make sure we stayed within our budget. Friendly staff and They made us feel very comfortable and worked with us to make sure we stayed within our budget. Friendly staff and More
by Edrager85
November 30, 2019
Bought a car from Jerry Haggerty Chevy. I was very happy with my experience. Tom the sales manager and Brian the finance manager were extremely helpful and made the whole process very smooth. I left very ha with my experience. Tom the sales manager and Brian the finance manager were extremely helpful and made the whole process very smooth. I left very happy with the experience and especially happy with my new car. More
by Connor
Employees Worked With
Tony Volturo
December 03, 2016
They made it right! I had a bad experience in October, have a bad review, they contacted me to fix it. The service center made it right. Thank you Dustin and the service I had a bad experience in October, have a bad review, they contacted me to fix it. The service center made it right. Thank you Dustin and the service department team. Great job! More
by Mercedes Christiansen
June 09, 2014
Excellent Service I pulled into the service department off the street in my HHR with my transmission literally coming to pieces. Bob Horrell greeted me and was extreme I pulled into the service department off the street in my HHR with my transmission literally coming to pieces. Bob Horrell greeted me and was extremely friendly and helpful. He was up front and honest about everything. They had the car repaired and back on the street in just a few days. Bob kept me in the loop and was very responsive to any questions I had and he even responded to emails well after hours. Thanks Bob! More
by HHRChevy
June 05, 2014
Great 1st year Jeff Ziegler sent me a one year follow up note on my truck. Except for oil changes I have not had to go back to JHC. Not a single issue with my ne Jeff Ziegler sent me a one year follow up note on my truck. Except for oil changes I have not had to go back to JHC. Not a single issue with my new Silverado More
by Jhwise
November 26, 2013
My family and I have been going to this location since we have moved to Illinois since 1994. Whenever I do need service for my for my truck I always try to have Matt Rotunno take care of me. He is very per have moved to Illinois since 1994. Whenever I do need service for my for my truck I always try to have Matt Rotunno take care of me. He is very personable and someone I would recommend to my friends if they did go there. Today was my first encounter with the finance department and Michael O'Connell was a tremendous help. He was also very personable and I hope the next time I have a problem or issue with my finance I will ask for him. More
by batman27
October 02, 2013
Mike O'Connell and Bob Horell were a huge help in resolving a recent issue regarding my son's G-6. In addition, Matt Rotunno, whom I've dealt with for a number of years has always gone to extra mil resolving a recent issue regarding my son's G-6. In addition, Matt Rotunno, whom I've dealt with for a number of years has always gone to extra mile to make sure I understand what needs to be done and why. As for Mike, I think I have purchased 4 cars thru Haggerty over the last 5 years and he is a go to guy for financing and help. Thanks, Gregg Bettcher More
by hellp
July 24, 2013
Just wanted to let you know I had excellent service from Bob, I brought my Corvette in to be fixed and granted they had the car for 23 days by no fault of the dealer. Bob kept in touch with me practically Bob, I brought my Corvette in to be fixed and granted they had the car for 23 days by no fault of the dealer. Bob kept in touch with me practically daily. The car needed 2 parts which he called every dealer around to find for us and finally did. I would recomend this dealership to everyone and will continue to use them. He explained things so I could understand what was happening and showed me bad parts too. Thanks Bob, Tom & Nancy More
by nbootsz1
Employees Worked With
Bob Horrel
December 10, 2012
As always Jerry Haggerty Chevrolet exceeded our expectations for service. In the past we rarely would bring our vehicles to a dealership for work. For the last couple of years we have been bringing expectations for service. In the past we rarely would bring our vehicles to a dealership for work. For the last couple of years we have been bringing all our vehicles to Haggerty and we won't go anywhere else. Matt Rotunno is amazing. He is always happy, honest and listening. I never felt rushed to get me out the door. He listened to all my concerns and called to follow up on them. I don't expect that level of customer service especially at a service center but they are consistently exceeding our expectations. Also the repairs have always been fixed the first time and we are charged a fair price. Matt makes is clear what they did. I rarely write reviews but everyone needs to know about your service! More
by scubas24
Employees Worked With
