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Jerry Haggerty Chevrolet - Service Center
Glen Ellyn, IL
35 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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35 Reviews of Jerry Haggerty Chevrolet - Service Center
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April 03, 2012
Service Dept. is run by thieves and liars!!! I brought in my car because it was running very poorly. I was told i needed a new distributor, which they wanted $800 for the part. The distributor was still in my car because it was running very poorly. I was told i needed a new distributor, which they wanted $800 for the part. The distributor was still under warranty from an auto parts store, so i replaced it with that same part. After putting in the new part 2 more times, because they said the new part was no good and i had to replace again(what are the chances of 2 brand new parts being bad) Still not running after being there for 10 days!!!!! I decided to take the car to another shop that wouldn't rip me off. I had to pay $1200 to get my car out of there. The other shop fixed it in a day!!! The problem was a bad fuel pump. When i went back to Haggerty, i talked to a rude service manager. I want my money back for the unnecessary work that was done by them. I was told by the rude service manager "I'm not giving you anything". Then he tried to cover his a$$ by giving me excused why they did the work they did. Bottom line is that the service department will do anything to get as much money out of you as they can. STAY AWAY FROM JERRY HAGGERTY.....YOU HAVE BEEN WARNED!! More
by minnows93
Employees Worked With
jim premo
Helpful January 04, 2012
when we bought our car in we never expected to get it back so fast, the car came like new, the auto dept here is very very good, i dont go any where else for services!! back so fast, the car came like new, the auto dept here is very very good, i dont go any where else for services!! More
by jakester847
Employees Worked With
n/a
June 20, 2011
I always get great service through Haggerty! Frank and John are the two service guys I always deal with, they're both very nice and very helpful! Lenny Zych has been my mechanic and he does fabulous work! John are the two service guys I always deal with, they're both very nice and very helpful! Lenny Zych has been my mechanic and he does fabulous work! He's not only nice to deal with, he's honest! I just recently had the pleasure of meeting Mike, the warranty guy. He was very helpful and hilarious!! Not to often do you find people who actually laugh while at the car dealer! This is a great group of guys that I've had the pleasure to deal with! I'd recommend this dealership to anyone! Thanks Haggerty! for having a great bunch of fellas!! I'll be back!!! More
by Amy1269
Employees Worked With
Lenny Zych, Frank, John and Mike, John Prihodka
May 24, 2011
Service is excellent, Matt Rotunno is very responsive and organized so things get done when they are supposed to. I have been taking my Chevy trucks to Matt for many years and he has been consistently helpf organized so things get done when they are supposed to. I have been taking my Chevy trucks to Matt for many years and he has been consistently helpful. I would highly recommend Haggerty Chevrolet's service department. More
by bobbye
Employees Worked With
Matt Rotunno
May 20, 2011
Service is always very reliable and done to your satisfaction. Fromthe service manage on down the people are always friendly and courteous. In the case of our famiy, we are on a first name basis wi satisfaction. Fromthe service manage on down the people are always friendly and courteous. In the case of our famiy, we are on a first name basis with most of the personnel as we have been returning to Jerry Hagerty Chevrolet for many years. Why? Because we are always completely satisfied when we leave. More
by angler260
Employees Worked With
Matthew Rotunno
May 05, 2011
I went in for a problem with the door locks. They checked out the remotes and found one was defective. They got two new controls and programed with the car. They then checked the controls to make sure they w out the remotes and found one was defective. They got two new controls and programed with the car. They then checked the controls to make sure they were working correctly. I was out of the dealership in fifteen minutes. That is what I call great service. More
by richdd2
Employees Worked With
Jim Premo
March 09, 2011
We have been customers of Jerry Haggerty Chevrolet for many years. We have purchased many cars and have always had them serviced at the dealership.Their service dept.is outstanding in so many ways. Friend many years. We have purchased many cars and have always had them serviced at the dealership.Their service dept.is outstanding in so many ways. Friendly, helpful, always willing to go out of ther way and they are very competitive pricewise. Last week is an example of what I mean. My windshield wiper, driver side would not operate so I took the car into be serviced. Matt met me , saw the problem and said hang on a minute. He came back with a wrench, popped the cover on the wiper, and adjusted the wiper and tightened down the nut. He snapped the cover back on and said "You are good to go". I was out of there in five minutes, I was prepared to wait much longer to get it fixed. This was done at no charge. This is just a recent example of how well you are treated. They have such a great attitude towards the customer. They are the best! More
by franbethb
Employees Worked With
Matt Rotunno
March 05, 2011
Service Adviser Matt is always very polite and helpful. Customer can count on prompt, attentive and focused customer service. Michael, the mechanic I have dealt with on many occasions displays technical co Customer can count on prompt, attentive and focused customer service. Michael, the mechanic I have dealt with on many occasions displays technical competence and excellence. In particular, Michael listens closely to what the customer is experiencing and explains things that are quite technical in a way that isn't dumbed-down or insulting to a customer who may not understand complicated problems or newer technology. Michael leaves the customer with the sense that he has an excelent command of knowledge and has made you understand exactly what problem you vehicles is having without feeling like you're a dummy. More
by Dogcar
Employees Worked With
Matt Rotunno
February 27, 2011
I talked Matt about my service problem. He stated they would have it completed in a hour. The car was repair in the stated time and on top of that they washed it. After the work was done the service manag would have it completed in a hour. The car was repair in the stated time and on top of that they washed it. After the work was done the service manager talked to me about all the work that was done. I would recommend this dealer to do service on all my vehicles. More
by richdd2
Employees Worked With
Matt Rotunno
February 26, 2011
When the economy was better my family and I always purchased vehicles from Jerry Haggerty. Lately I've had to just maintain the vehicles I have. The guys in the service department have taken very good purchased vehicles from Jerry Haggerty. Lately I've had to just maintain the vehicles I have. The guys in the service department have taken very good care of me and my family since the late eighties. I hope to continue to do business with them. More
by Mike H2
Employees Worked With
Matthew R., James P.
