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Jerry Seiner Chevrolet Cadillac

Salt Lake City, UT

3.8
89 Reviews

1530 S 500 W

Salt Lake City, UT

84115

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Showing 89 reviews

August 05, 2021

If not for a Salesman that I have worked with for years.... I would NEVER do business with Jerry Seiner Chevrolet again! Very Disappointed! N More

by mcarr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ty Wetsel
Aug 10, 2021 -

Jerry Seiner Chevrolet Cadillac responded

We are sorry to hear you had such a frustrating experience. We sincerely apologize for your bad experience at our shop. We are very disappointed that the staff missed the mark this time as they are usually known for their attentiveness and responsiveness to customers. Our business takes reviews very seriously and we will be using you feedback for coaching purposes. I have already talked to the staff about this and they are extremely sorry that you had this experience. Please allow me to apologize on their behalf and on behalf of the brand. I am very grateful Ty jumped in and was able to work with all parties and get the issue taken care of for you. Thank you for providing your feedback and bringing this issue to my attention. Jerry Seiner Team Chevrolet

February 09, 2021

Great service as always! We come to Jerry Seiner Service Department because Dan always makes sure we get top notch Service! Thanks Jerry Seiner Chevrolet More

by L Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Long
September 17, 2020

I just purchased a new 2020 Silverado 3500 truck for my business at Jerry Seiner. Ty Wetsel was amazing to work with. Finally a sales guy who gets you what you need without wasting your time. Most of t More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Wetsel
December 07, 2018

2005 Subaru wrx garbage I bought a 2005 Subaru impreza from Jerry seiner in sl on 4 4 2018 they falsified what it truelly was come to find out the car had a different motor i More

by Michael taren 05 Subaru junker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom hershiser and used dealer employees , Bret Ingram, Holley Anderson
Dec 14, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We consider this information, on this post, for a 2005 Subaru Impreza to possibly be libelous. This has been turned over to our Legal team. Jerry Seiner Dealership

October 30, 2018

12 HARD CREDIT INQUIRIES FOR SALVAGED Vehicle 12 hard credit inquiries and alot of serious stress on a salvaged title from California to Utah Did you know a salvaged title in California can be More

by Peetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, Bret Ingram, Holley Anderson
Nov 05, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We consider this information, on this post, for a 2005 Subaru Impreza to possibly be libelous. We request that you immediately remove your post' and that you cease and desist from any further hostile actions. Please govern yourself accordingly. Jerry Seiner Dealerships

September 02, 2018

Fixed I had some struggles with the service center when I took my car in for a recall. When management found out about my experience, the dealership contact More

by Recalled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Sherry
Sep 07, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We would like to apologize for your experience. We don't like to hear our customers are less than satisfied with our Service Department. We pride ourselves on our high quality standards. We value our customers' opinions and would like to thank you for bringing this to our attention. Jerry Seiner Chevrolet Cadillac Team

Sep 07, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We are sorry to hear about your negative experience with us. We would like to speak with you about the details of your visit. You can reach our Customer Relations Manager at 801-952-5749.

July 14, 2018

Got the car I wanted at a reasonable price. Very Happy. These guys were great. Unlike another dealership we had visited, the guys at Jerry Seiner Kia (right next door to the Chevy/Cadillac dealership) treat More

by Viking713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romer Ferrer
June 01, 2018

DO NOT DO BUSINESS WITH THEM. ALL ABOUT FALSE INFO!! THIS DEALER IS THE WORST I HAVE PERSONALLY HAD ANY DEALINGS WITH. I WANTED TO PURCHASE A VEHICLE THAT WAS ONLINE. FINALLY NEGOTIATED TO A FINAL PRICE. More

by BK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOHN
Jun 07, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We are sorry to hear that your negotiation with the dealership did not go well. Our review of the correspondence and calls relative to the transaction and offer could not substantiate the final price quote you believe you negotiated. We would much rather sell a car than keep it in stock. We wish we could have earned your business. The Jerry Seiner organization has built a reputation over 38 years in business based on trust and a commitment to customer service. Jerry Seiner Cadillac Team

March 30, 2018

Airbag Recall The staff was very friendly and worked with me to get the parts ordered and installed at a time that with my schedule. Once the vehicle was dropped of More

by Saabguy22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Urland
March 29, 2018

Great service We needed some service done on our vehicle. Elvin was there to help us through the process, which made things so much easier for us. We were confide More

by Yoshi59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin davila
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