Jerry Seiner Mazda

Thanks to Tyler, Phil and Adam for helping us get the car that we wanted. With a good deal on top that. They are going to get our next future business with them. Thanks again. that we wanted. With a good deal on top that. They are going to get our next future business with them. Thanks again. More

Bought my car with Uli in April. Experience overall was amazing! He was patient and explained everything depth. Made buying a car an easy process. I would definitely recommend people Experience overall was amazing! He was patient and explained everything depth. Made buying a car an easy process. I would definitely recommend people to come to Jerry Seiner Mazda. Go see Uli for your next car! More

Had an amazing experience here with lulu and Phil! They were both helpful and very genuine people! Had amazing customer service and very attentive! Really enjoyed my experience here and of course love They were both helpful and very genuine people! Had amazing customer service and very attentive! Really enjoyed my experience here and of course love my new Mazda🤍 More

Had a wonderful experience purchasing my 2026 CX 30 with Phil. I went to other Mazdas and I walked in there knowing what I wanted and they made everything so effortlessly easy compared to the other dealers. Phil. I went to other Mazdas and I walked in there knowing what I wanted and they made everything so effortlessly easy compared to the other dealers. Highly recommend and ask for Phil! More

****DON'T BUY HERE***** I did my research on the dealer and chose them because of the reviews, but I have had a terrible experience. I've had a 2023 CX-9 for less than a month and the dealership has had my and chose them because of the reviews, but I have had a terrible experience. I've had a 2023 CX-9 for less than a month and the dealership has had my car more than I have. I've had the car 3 weeks and they've had it 14 days out of that, I've taken it back 4 times. Its a 2023 Cx9 should not have these issues already! I'v had broken rotors, calipers, brakes, and now this. They gave me a AWD car with 4 different brands of tires. (If you google it thats a no-no) even roadside assistance said they should've known better. The staff is nice, so its not zero stars, but a nice staff means nothing when payment is due and I haven't even had the car. Very Disappointed. DON'T BUY HERE!!! or At least check your tires before you do. I could've went to the auction for a car that breaks down 4 times in the first month. Still haven't heard anything on this repair so maybe 16 days to my 12. More

Alika was amazing when it came time to looking for a new Mazda. He was very patient and took the time to sit down and explain anything I asked. He is very kind and has amazing customer service. I was highly Mazda. He was very patient and took the time to sit down and explain anything I asked. He is very kind and has amazing customer service. I was highly recommended Alika when it comes time to look into a Mazda! 10/10 More

I had the most wonderful experience with my car salesman Alika. He was very patient, calm and knowledgeable about my brand new 2025 soul red Mazda cx5. The entire team was great as well. They made buying a Alika. He was very patient, calm and knowledgeable about my brand new 2025 soul red Mazda cx5. The entire team was great as well. They made buying a car at their establishment wonderful. From the time I walked through those doors I knew I was at the right place. Everyone was so welcoming and happy for me. Thanks again for all your help! I will definitely recommend this dealership. More

Nothing better than driving away with a new car, w/ great deal & experience! Thank You! deal & experience! Thank You! More

We have taken our vehicles here for all service requirements. To include multiple engine swaps and major body work. Jacob in the service department always gets us in when we need to be seen and is requirements. To include multiple engine swaps and major body work. Jacob in the service department always gets us in when we need to be seen and is always courteous. He is able to clearly prioritize and communicate all necessary services, and filter the ones that are not pertinent. We have never had an issue with service at Jerry Seiner and appreciate everything they’ve done for us. More

My experience at Jerry Seiner Mazda was the absolute worst experience I’ve ever had making a purchase. The car I saw online was not at the dealership but would be delivered in 2 weeks. Seth, the sale worst experience I’ve ever had making a purchase. The car I saw online was not at the dealership but would be delivered in 2 weeks. Seth, the salesman I was working with, told me I needed to pay a $500 deposit to reserve the car. Before doing so, I confirmed several times with Seth that the price on the spec sheet was the total I would be paying for the car, and specifically asked if there were any additional fees. He told me several times that was the total I would pay, and no additional fees. 2 weeks later a different car arrived, and Seth asked if I wanted it. He said the price was exactly the same. I agreed to take that car, and when I arrived at the dealership, I was given a contract for the car that cost $200 more than the original car I picked out, and had about $3k in added fees. When I asked Seth about this, he said those fees go on every car, and it included the Seiner Package, and other fees to “keep the lights on.” I did not want the package or anything else, and Seth refused to remove the fees despite clearly lying to me 2 weeks prior, and said my deposit was nonrefundable. He also never produced a list of what was included in the Seiner Package, or what the additional fees were for. He also said the finance department would remove the extra $200 that was added onto the car, which was for upgraded floor mats. Upgraded floor mats are included in the Seiner Package (the one thing Seth was able to tell me). I asked to speak with a manager and was told no one was available. In the end, the fees were not removed, nor was the $200 overcharge for the mats that were already included. Additionally, when my car was delivered to me, it was in poor condition. Pieces of the car wrap were on the hood and doors, the plastic door strips included in the Seiner Package were installed as poorly as they could have been and were crooked and already peeling off, and the interior was coated in a sticky residue from the added window tinting (which I eventually was told is part of the package). When I asked for these issues to be corrected, Seth gave a half assed attempt to clean the interior. I eventually had to bring the car back to be cleaned properly. I’ve spoken with the GM of the dealership, Ron Henson, for months about this. He agreed that the sale of my car should not have happened the way that it did and told me that the dealership policy had been updated after my experience to ensure that buyers are told about all fees before paying a deposit, because it isn’t fair to pay a deposit on a price that isn’t the actual total. Ron offered to trade in my car for one worth what I ended up paying as a way to make up for the terrible experience. When I arrived at the dealership, Ron had not communicated any of this to the sales manager. They offered me $12k less than I paid for my car 3 months prior and offered little discount on a different car. The entire scenario was a complete wild goose chase and waste of time. Mario, the sales manager also told me he was shocked to hear about how I was misled when buying my car and told me they remove the cost of the Seiner Package from cars all the time. After that complete waste of time, Ron never apologized for the experience and still has not refunded any of the money I was overcharged. He agreed several times that I was double charged for the floor mats, and still has not refunded that money. And, despite agreeing that I should not have paid for the Seiner Package or the additional fees since they were not disclosed and I stated several times I did not want the package, he will not make things right. This dealership is fraudulent, and dishonest. If you want a Mazda, Do yourself a favor and go anywhere else, More