Jerry Ulm Chrysler Dodge Jeep Ram

Fob Fiasco Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for f Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for finally figuring it out, and Bill the service advisor for his help. More

Excellent, personal attention I submitted a request online, and promptly received an email from Stephen Joned the very next morning. After listening to my needs, Stephen worked tir I submitted a request online, and promptly received an email from Stephen Joned the very next morning. After listening to my needs, Stephen worked tirelessly not only to help me and my budget, but to also ensure my budget worked for the car I wanted. More

Competent and timely Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you More

Express service spot on Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best More

Multiple items Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never re Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never ready and the transmission shifts hard (from time to time) at low speeds. They were able to fix the door issue. The were not able to replicate the transmission issue (understandable) and they replaced the battery/sensor for the Auto-Off system. However, a week has passed and the sysytem is still saying “not ready battery charging”. So out of 3 issues, they were able to solve 1. Just contacted them again to see how to deal with the Auto-Off issue again More

Jim is the man!!! As always the service department was amazing. Came in for an oil change and to have an abs sensor replaced and Jim made the experience second to none! As always the service department was amazing. Came in for an oil change and to have an abs sensor replaced and Jim made the experience second to none! More

Tow package and window tint I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. w I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. was very helpful and explained everything that was going to be done to the vehicle. He gave me updates on the vehicle as things progressed. I am very satisfied with the professionalism of the workers and the work completed. More

Oil change brakes Had it not been for Alex Perez I would have had my car towed and taken somewhere else. In the 12 years that I have been coming there I have always fel Had it not been for Alex Perez I would have had my car towed and taken somewhere else. In the 12 years that I have been coming there I have always felt comfortable with you. Not this time. It is unlikely I will be back and if I do io will only deal with Alex More

Outstanding customer service I don't normally go to a dealer because to be honest most are not trustworthy. This was my first experience with your dealership and my overall experi I don't normally go to a dealer because to be honest most are not trustworthy. This was my first experience with your dealership and my overall experience was great. I felt as though I was treated fairly and the rep talked to me like a human being not an idiot. More

Oil and Filter Change with a Tire Rotation On time, no surprises and a friendly attitude. That makes it just right. The team is always looking out for the customers. Happy to do business with J On time, no surprises and a friendly attitude. That makes it just right. The team is always looking out for the customers. Happy to do business with Jerry Ulm! More