Jerry Ulm Chrysler Dodge Jeep Ram
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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Yohanny was very professional & knowledgeable about all the cars offered at the dealership. He navigated me to the best vehicle & deal possible. Highly recommend anyone to go see him. the cars offered at the dealership. He navigated me to the best vehicle & deal possible. Highly recommend anyone to go see him. More
Buyer beware. I was negotiating the purchase of a used 2023 Jeep Wrangler Rubicon 392 with Jerry Ulm Chrysler Dodge Jeep Ram. On June 18, I was sent a buyer's o I was negotiating the purchase of a used 2023 Jeep Wrangler Rubicon 392 with Jerry Ulm Chrysler Dodge Jeep Ram. On June 18, I was sent a buyer's order showing an out-the-door price of $65,814.84. A few days later, I was told that if I completed a credit application, they would pull the vehicle from inventory and reserve it for me while we finalized financing. Based on that representation, I completed the credit application and authorized them to run my credit. After my credit was pulled, I was sent a new buyer's order dated June 22 showing an out-the-door price of $70,164.89 — an increase of more than $4,300 from the previously agreed pricing. (Several pics/screenshots available, and both PO's, and website pricing screenshots under $60k, etc.) When I questioned the change, I was told: "My GSM who over rules all of the deals decided that this deal is not good for the business." In other words, after sending a buyer's order, discussing financing, and running my credit, management decided they no longer wanted to honor the previously quoted deal. The most frustrating part was that the price change occurred only after I completed the credit application and authorized a credit inquiry based on the original buyer's order. I cannot recommend doing business with a dealership that changes the agreed pricing after the credit process has already begun. More
When I walked in I was skeptical at first, then I met Jr. I renamed him "sparky". Light of the dealership but very understanding and catering. He was direct with me about the types of cars. His team that hel I renamed him "sparky". Light of the dealership but very understanding and catering. He was direct with me about the types of cars. His team that helped me get into my car were very understanding and most importantly honest. Even if I didn't buy a car, the honesty is what stood out to Mr. Thank you Jr aka sparky and team. More
Over a month ago, I purchased a Lexus GX460 from this dealership after driving more than 3 hours to see the vehicle. Upon arrival, I discovered damage that had never been disclosed beforehand. The sales dealership after driving more than 3 hours to see the vehicle. Upon arrival, I discovered damage that had never been disclosed beforehand. The sales manager acknowledged the issue and assured me that if I took the vehicle that day, they would cover the repair costs at my local body shop and reimburse me in full. Since then, it has been over a month of repeated phone calls, text messages, and follow-ups. Each time, I am told that payment has been "sent," yet no one can provide a tracking number, proof of payment, or any meaningful update. Communication has been poor, and my attempts to resolve this matter directly with the dealership have gone nowhere. I am writing this review in the hope that someone above the dealership level will become aware of this situation and help bring it to a resolution. I simply expect the dealership to honor the commitment that was made to me at the time of purchase. If this matter cannot be resolved promptly, I will have no choice but to pursue assistance through the Better Business Bureau and the State Attorney General's Office. I would much prefer to settle this directly and amicably, but after more than a month of unanswered calls and unfulfilled promises, I feel compelled to make my experience public More
The experience was pleasant. JD was great to work with, very professional. The dealership was also very pleasant to visit. Clean and welcoming. The financing manager was also ver JD was great to work with, very professional. The dealership was also very pleasant to visit. Clean and welcoming. The financing manager was also very professional. Thank you More
This is the 4th car we’ve gotten from Yohanny. Always feel he has our best interest in mind. Wouldn’t deal with anyone else. Always feel he has our best interest in mind. Wouldn’t deal with anyone else. More
Worked with us and our budget to achieve our satisfaction. AUSTEN went to bat several times for us. Sales manager also friendly and work with us. Financing manager was informative and helped us satisfaction. AUSTEN went to bat several times for us. Sales manager also friendly and work with us. Financing manager was informative and helped us make some good choices. Only knock I have is time spent. 5 hours at a dealership is trying. More
Great customer service, the outstanding mechanics, staff are great, & makes Jerry ulm dodge a world class dealership are great, & makes Jerry ulm dodge a world class dealership More






