Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Great! I had a great experience with the service center. Alberto was prompt and thorough. Overall a very stress free visit. I really appreciate your help! T I had a great experience with the service center. Alberto was prompt and thorough. Overall a very stress free visit. I really appreciate your help! Thank you. More

Recall Repair & Oil Change I was quoted two hours or less and was there for more than three. Brought a coupon for a $22 oil change and after labor paid $40. Not entirely poor se I was quoted two hours or less and was there for more than three. Brought a coupon for a $22 oil change and after labor paid $40. Not entirely poor service - but nothing great about it either. More

Quick and simple Even though they did not fix one of the problems due to the fact dodge would not warranty a flair product the service was excellent and Austin tried h Even though they did not fix one of the problems due to the fact dodge would not warranty a flair product the service was excellent and Austin tried his best to help. Can’t blame the messenger More

Oil change Went in for an oil change. Staff was very polite and informative on where to go and timing when it will be done. Overall it was a great experience com Went in for an oil change. Staff was very polite and informative on where to go and timing when it will be done. Overall it was a great experience coming to this dealership I bought the car in Brandon Jeep Ram dodge and overall the team is great. More

Long wait Came in for an oil change and a recall notice inspection with a scheduled appointment. The guy I had the appointment with was not available so they g Came in for an oil change and a recall notice inspection with a scheduled appointment. The guy I had the appointment with was not available so they gave me someone else. It took several hour to get everything done. :( More

Good Experience, they fixed my Jeep! Had my jeep towed to the dealer by Jeep roadside assistance, they were able to identify the problem and make the repairs in one day with everything co Had my jeep towed to the dealer by Jeep roadside assistance, they were able to identify the problem and make the repairs in one day with everything covered under the warranty! More

Express Service I went to Jerry Ulm's Express Service late on a Sunday afternoon for an oil change and tire rotation. Angelo greeted me immediately, and quickly dete I went to Jerry Ulm's Express Service late on a Sunday afternoon for an oil change and tire rotation. Angelo greeted me immediately, and quickly determined that there was a PCM update needed and that he would handle it at the same time as the oil change and tire rotation. Everything move quickly and efficiently, and Angelo was very professional. It was a very positive experience. More

Good service good price Angelo was very friendly and informative. My service experience was fine. Oil change and tire rotation went very smoothly. Waiting area was clean a Angelo was very friendly and informative. My service experience was fine. Oil change and tire rotation went very smoothly. Waiting area was clean and comfortable. More

Excellent service My service manager was better than 5 stars. He was very knowledgeable, Timely, and respectful in his service. Not only was the service fast and of hi My service manager was better than 5 stars. He was very knowledgeable, Timely, and respectful in his service. Not only was the service fast and of high quality the price was very fair. More

Exorbadant charges $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the am $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the amount another company is charging me to do the same work. If I can get the same job done for half the price you bet on going elsewhere. Congrats on getting the $149...maybe if you didnt charge so much just for the diagnosis I would have considered letting you do the work but that will not happen. Nice enough people working in service but doesn't override the pricing. This is not a situation where a person "gets what you paid for"....same part, same service and half the price...easy choice. More