two Cars with not small problems within 10 days....not good. But what is good is my trust in our service advisor, Carlos Batista. He is the ultimate professional with a wonderful way about him. He made sure to get our problems diagnosed, presented the bad news with compassion and got the issues repaired promptly, keeping me informed. I feel confident in bringing our cars to Jerry Ulm. A very trustworthy dealership in my humble opinion. We’ve been loyal customers for years now.