Jerry Ulm Chrysler Dodge Jeep Ram

They addressed the paint chip right away and you can’t even see it anymore. Great job even see it anymore. Great job More

I bought my 2016 Dodge 2500 power wagon from Jerry ulm Dealership and I payed extra for the five year unlimited mile warranty, the motor blew up. They replaced the motor with a remanufactured motor. ov Dealership and I payed extra for the five year unlimited mile warranty, the motor blew up. They replaced the motor with a remanufactured motor. over time, they miss routed. The main wiring Harness is where it was rubbing on the steering shaft and over time rubbed through and shorted out other major electrical components. They spiced the main wine harness back together. And I asked them to replace it because it was mechanics error when it was routed wrong. They refuse to do that, but did replace some other electrical components also, my truck was in a collision where a lady backed into me. They had my truck for almost a year and they're collision center. Which is taking away are you of my newly rebuilt engine warranty,I Had A Meeting with the managing partner and owner Jose Falcon "known as "Joey " today he refused. To replace the wiring harness and also refuse to try to get my warranty extended for the loss of 1 year on my newly. Rebuilt motor that I lost time on., his response was we're not going to touch your truck anymore or fix anything. I still have 40000 mile warranty on the motor that they installed. I also have uncompleted work at their collision center that was not completed properly. I found this unacceptable. For a boss a owner and managing partner to refuse to do anymore. Work on my vehicle even though it's still under warranty. I am a disabled person and leave my transportation to get to my doctors. I am very much disappointed and found this reasoning unacceptable for him to tell me that, i would be very cautious when dealing with this dealership and any repairs that they make as it seems to service technicians. Make a lot of mistakes and damage more parts than they fixed More

Matt Findley is the kind of service advisor everyone hopes to find. He truly listens to your concerns, takes the time to understand exactly what your vehicle needs. Getting your car serviced can feel es hopes to find. He truly listens to your concerns, takes the time to understand exactly what your vehicle needs. Getting your car serviced can feel especially challenging when you’re a woman, because too often providers assume you don’t understand what’s under the hood and talk down to you or push unnecessary repairs you don't need. Matt communicates clearly and his integrity makes getting your car serviced not just painless, but genuinely reassuring. More

I have been going to Jerry Ulm CDJR service for many years. I always work with Brian Cummings as my service advisor. I believe he is now Fleet Service Manager, however I still call him for any service n years. I always work with Brian Cummings as my service advisor. I believe he is now Fleet Service Manager, however I still call him for any service needs. Brian is the most honest and trustworthy service person I have ever worked with. He was also a great help to me in buying a car from the dealership. I have moved out of state but return for visits and will go out of my way to schedule service on one of my cars while in town. I have 2. This man is truly the Best! THANK YOU BRIAN! More

Their mobile service is outstanding! I requested mobile service for my Wrangler and Jerry Ulm made it so easy! Brian was wonderful to work with and I had a great experience. They were on I requested mobile service for my Wrangler and Jerry Ulm made it so easy! Brian was wonderful to work with and I had a great experience. They were on time coming to my home, professional and friendly, and left no mess behind! More

Dropped off car with a courtesy ride home picked me up when ready good job when ready good job More

Shannon Behnken (8 on your side investigations) will definitely be looking into this Is corrupt organization. I've been continously robbed by this T.R.A.S.H. service department. 2 weeks and counting, definitely be looking into this Is corrupt organization. I've been continously robbed by this T.R.A.S.H. service department. 2 weeks and counting, For excat issue that wasn't correctly repaired the first time, which took 45 days. Should be covered under warranty. And keep giving clad promises about loner vehicle to no avail... And I purchased the Ram Longhorn from Jerry Ulm. More

Everything was great Everyone was awesome, kind and respectful. Dealership was neat and clean too respectful. Dealership was neat and clean too More