Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
795 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Awesome The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jer The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jerry ulm. More
Oil change Went in to get the oil in my truck change. The process was very fast and hassle free. Jennifer who was the service representative was very pleasant an Went in to get the oil in my truck change. The process was very fast and hassle free. Jennifer who was the service representative was very pleasant and informative. More
Great customer service They are pleasant and accommodating as soon as you pull up. They take great care of you and your car with minimal wait. The cashier was very sweet als They are pleasant and accommodating as soon as you pull up. They take great care of you and your car with minimal wait. The cashier was very sweet also. Richard took very good care of me, and I will go back again. This wasn’t my first visit either. Thanks for caring and bring customer service back to the forefront! More
Excellent personal service. Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great fir Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great first time experience. More
Express service spot on Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best More
Competent and timely Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you More
Multiple items Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never re Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never ready and the transmission shifts hard (from time to time) at low speeds. They were able to fix the door issue. The were not able to replicate the transmission issue (understandable) and they replaced the battery/sensor for the Auto-Off system. However, a week has passed and the sysytem is still saying “not ready battery charging”. So out of 3 issues, they were able to solve 1. Just contacted them again to see how to deal with the Auto-Off issue again More
Fob Fiasco Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for f Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for finally figuring it out, and Bill the service advisor for his help. More
Tow package and window tint I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. w I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. was very helpful and explained everything that was going to be done to the vehicle. He gave me updates on the vehicle as things progressed. I am very satisfied with the professionalism of the workers and the work completed. More