Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Exorbadant charges $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the am $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the amount another company is charging me to do the same work. If I can get the same job done for half the price you bet on going elsewhere. Congrats on getting the $149...maybe if you didnt charge so much just for the diagnosis I would have considered letting you do the work but that will not happen. Nice enough people working in service but doesn't override the pricing. This is not a situation where a person "gets what you paid for"....same part, same service and half the price...easy choice. More

Awesome The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jer The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jerry ulm. More

Excellent personal service. Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great fir Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great first time experience. More

Review It was a great experience, got what I needed and it wasn’t too long of a wait and it was just great, no concerns It was a great experience, got what I needed and it wasn’t too long of a wait and it was just great, no concerns More

Multiple items Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never re Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never ready and the transmission shifts hard (from time to time) at low speeds. They were able to fix the door issue. The were not able to replicate the transmission issue (understandable) and they replaced the battery/sensor for the Auto-Off system. However, a week has passed and the sysytem is still saying “not ready battery charging”. So out of 3 issues, they were able to solve 1. Just contacted them again to see how to deal with the Auto-Off issue again More

Express service spot on Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best More

Competent and timely Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you Tracy was fabulous at getting us checked in and keeping us updated on the work in progress . It was overall a very positive experience . Thank you More

Fob Fiasco Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for f Brought my car in for service due to problems with fobs. After 11 hours of diagnostics, a reboot of the system fixed the problem. Thanks to Nate for finally figuring it out, and Bill the service advisor for his help. More

Oil change brakes Had it not been for Alex Perez I would have had my car towed and taken somewhere else. In the 12 years that I have been coming there I have always fel Had it not been for Alex Perez I would have had my car towed and taken somewhere else. In the 12 years that I have been coming there I have always felt comfortable with you. Not this time. It is unlikely I will be back and if I do io will only deal with Alex More

Tow package and window tint I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. w I bought a used 2017 Grand Cherokee and had Jerry Ulm Jeep install a trailer hitch and had them tint my two front windows. Service adviser Brian C. was very helpful and explained everything that was going to be done to the vehicle. He gave me updates on the vehicle as things progressed. I am very satisfied with the professionalism of the workers and the work completed. More