Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Excellent service Every time I have to go in to these guys they are always so nice, quick and professional. Even their body shop has amazing service!! Manny in service Every time I have to go in to these guys they are always so nice, quick and professional. Even their body shop has amazing service!! Manny in service rocks! More

Excellent service to my Jeep. Definitely would recommend! From the moment my car and and I arrived, people were there to greet us and take care of us. Repairs were done and the people are friendly and know From the moment my car and and I arrived, people were there to greet us and take care of us. Repairs were done and the people are friendly and knowledgeable. A special shout out to Angelo and David for always taking great care and assisting for all of my vehicles needs. More

Oil change and basic check up The service adviser did a great job of keeping me abreast of the time frame and advising me as to the health of the Cherokee ( brakes, tires etc) The service adviser did a great job of keeping me abreast of the time frame and advising me as to the health of the Cherokee ( brakes, tires etc) More

Not what it used to be Over the years service has went downhill. Communication is one of the most important aspects of customer service but it seems you can never talk to s Over the years service has went downhill. Communication is one of the most important aspects of customer service but it seems you can never talk to someone. It's frustrating when you don't have a vehicle and are constantly leaving voicemails that never get returned. Also...the diagnostic fee. I don't understand why plugging my car into a computer costs $125. My $16 relay costs me $181. Charge me for the diagnosis if I don't do the repair, but if I do, then it should be part of how the dealer does their job effectively. More

Fantastic experience Alberto was very helpful. The service is always great when I come for service on my jeep. They got me in and out of there with a reasonable time. Alberto was very helpful. The service is always great when I come for service on my jeep. They got me in and out of there with a reasonable time. More

Quick and easy Jennifer was great. She was happy and helpful. Very nice person. I like that she kept me up to date on the service and checked up with me to see if Jennifer was great. She was happy and helpful. Very nice person. I like that she kept me up to date on the service and checked up with me to see if there was anything else I needed. More

Transmission light Richard was very polite ads personable. He explained everything well and kept me updated with the issue and progress. My car was ready sooner than exp Richard was very polite ads personable. He explained everything well and kept me updated with the issue and progress. My car was ready sooner than expected. It now sounds and runs great. More

Change oil We were greeted by Jen-very friendly and helpful. Service was quick and efficient. Waiting room was comfortable and close to service area. Thank you. We were greeted by Jen-very friendly and helpful. Service was quick and efficient. Waiting room was comfortable and close to service area. Thank you. More

Poor communication as far as when my car will be ready and when it actually was ready. As well as a lack of return calls. I was very disappointed in my whole experience as far as when my car will be ready and when it actually was ready. As well as a lack of return calls. I was very disappointed in my whole experience More

Promptly served. Delivery date as promised. Great communicat Promptly served and delivered as promised. Great communication with service advisor. Some arts a little on the higher price for the kind of part. We Promptly served and delivered as promised. Great communication with service advisor. Some arts a little on the higher price for the kind of part. Well done More