Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Last service unsatisfied It was a bad experience to say the least! I have a list of complants! Only went for a simple oil change & tire rotation & left with a bad taste in my It was a bad experience to say the least! I have a list of complants! Only went for a simple oil change & tire rotation & left with a bad taste in my mouth! =( More

Tracy got my truck in and out in one day that’s great Tracy did a great job for the time I got there to the time I left getting my truck in and out of your dealership in a timely manner and everything wor Tracy did a great job for the time I got there to the time I left getting my truck in and out of your dealership in a timely manner and everything worked great I will be back on my next service thank you More

Great customer service and fast service!!! Manny from the service dept. was a great help and very fast getting my car out. Would definitely recommend to others! Thanks again for everything! Manny from the service dept. was a great help and very fast getting my car out. Would definitely recommend to others! Thanks again for everything! More

Great service Friendly ,courteous and attentive to my concerns Planning to keep visiting every time Service adviso was very thorough and clear on his explanatio Friendly ,courteous and attentive to my concerns Planning to keep visiting every time Service adviso was very thorough and clear on his explanations Thanks for everything More

Alex Perez rocks! I had an issue that Alex quickly diagnosed just by hearing what I described. Other people told me it would cost about $800 to fix. Alex took care of i I had an issue that Alex quickly diagnosed just by hearing what I described. Other people told me it would cost about $800 to fix. Alex took care of it and other minor issues and it didn't cost me anything because it was all under warranty. He arranged for a rental vehicle and made sure that everything was taken care of. This was my first service trip here, 45 minutes from my house, but I will DEFINITELY be back. More

Alex is the best! From the moment I cannot me in, people are greeting me willing to help. Alex goes above and beyond to make sure that the issue is taken care of prompt From the moment I cannot me in, people are greeting me willing to help. Alex goes above and beyond to make sure that the issue is taken care of promptly. Great customer service! More

Service advisor doesn’t give up until I’m happy. The service department went above and betond to investigate and then resolve a drivetrain issue I reported. It seemed minor but Carlos kept at it un The service department went above and betond to investigate and then resolve a drivetrain issue I reported. It seemed minor but Carlos kept at it until they discovered the cause and made the repair. Carlos kept me informed the entire time. Thank you. More

On time and good communication. When I walk up, they know who I am by name. They ask all that needs to be done to my jeep but always ask how my day is going too. I know I can trust t When I walk up, they know who I am by name. They ask all that needs to be done to my jeep but always ask how my day is going too. I know I can trust these guys! More

Great Job My Jeep Grand Cherokee needed major repair. Brian Cummings provided great customer service. I appreciate the options you provided and educating me i My Jeep Grand Cherokee needed major repair. Brian Cummings provided great customer service. I appreciate the options you provided and educating me in the process. My jeep is running smoothly. Thank You!🤗 More

Had a good experience I reluctantly took my Jeep Grand Cherokee here because it’s the closest dealer to me, and I needed recall work done. My reluctance was due to the Goog I reluctantly took my Jeep Grand Cherokee here because it’s the closest dealer to me, and I needed recall work done. My reluctance was due to the Google reviews, but it seems all major car dealership service centers have bad reviews. I arrived at 9:30am on a Tuesday without an appointment because when I called the day before, they said I’d have to do express (no appt) since I only needed recall work, new set of lugs installed, and oil change. I waited 3 hours, which is kind of a long time, but I still had a great experience. I felt that David cares about his job and his customers. More