Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Happy employees. The first thing that I noticed was when I walked in the door everyone had a smile and looked like they were happy to be there. Jennifer was very helpf The first thing that I noticed was when I walked in the door everyone had a smile and looked like they were happy to be there. Jennifer was very helpful even with a place to go eat lunch while we waited for the service. I live in Naples but bought my truck here in Tampa and I will drive back up for my next service or repair. Thanks. More

Excellent staff, but. I just leased a new 2018 Jeep Unlimited less than three weeks ago. I’ve already had to bring it back twice due to an ABS sensor issue and a Stability I just leased a new 2018 Jeep Unlimited less than three weeks ago. I’ve already had to bring it back twice due to an ABS sensor issue and a Stability System issue. I bought the vehicle to enjoy on weekends, but have yet to be able to. While Jennifer (in service) and Nick (in sales) have been very kind and attentive, it’s not their fault that this Jeep is full of issues. I’m pretty disappointed in your product and the fact that I’m stuck driving a rented Minivan when I am paying over $500 a month to drive a Jeep. I would LOVE to hear back from the owner of this dealership to discuss why a brand new Jeep is sitting in your service area instead of at the beach. More

oil change, tires rotation every thing is good with the service, oil changed, tires rotation, power still changed too. The price was calculate as the staff said and was well the every thing is good with the service, oil changed, tires rotation, power still changed too. The price was calculate as the staff said and was well the service. More

This service department is the best in the Tampa Bay area I passed several other Jeep dealers to go there because of the service I receive every time!!! Friendly and very knowledgeable service staff Deale I passed several other Jeep dealers to go there because of the service I receive every time!!! Friendly and very knowledgeable service staff Dealer has a very relax mood going on, very good More

engine light on codes pleased with result, staff courteous an professional, service resulted in a surprise rrsult. Codes did not indicate that it was a battery problem nor pleased with result, staff courteous an professional, service resulted in a surprise rrsult. Codes did not indicate that it was a battery problem nor was there any indication that it was the battery, still it turned out well, costly but we'll. More

Traction control issue I usually have a good experience with Jerry Ulm. This time I had a 7:00 appointment on 8/23 was where I told my rep I was going to wait. Never receive I usually have a good experience with Jerry Ulm. This time I had a 7:00 appointment on 8/23 was where I told my rep I was going to wait. Never received an update throughout the whole day. I had to ask at 2:30 what was the progress because I had to pick up my kids. I was given my key and told I could leave and they would email me my receipt of what was done. I have yet to receive that email. More

excellent service The service center staff was friendly and professional and got the job done right the first time. I would recommend them to anyone who needs service o The service center staff was friendly and professional and got the job done right the first time. I would recommend them to anyone who needs service on their vehicle. More

Great service Had to have my vehicle fixed for a business trip I was going on. Alberto my service advisor got me fixed up in time for me to go on my trip. Alber Had to have my vehicle fixed for a business trip I was going on. Alberto my service advisor got me fixed up in time for me to go on my trip. Alberto has always been great with my concerns. More

Fast, awesome team Special thanks to Jennifer who is awesome at customer service, always smiling and very polite, Service was fast, and very efficient, always asked if Special thanks to Jennifer who is awesome at customer service, always smiling and very polite, Service was fast, and very efficient, always asked if I needed anything else More

Jeep service 8/22/18 Facility is clean, comfortable, well organized, service is excellent and service rep Carlos Batista is reliable, courteous and professional. Overall v Facility is clean, comfortable, well organized, service is excellent and service rep Carlos Batista is reliable, courteous and professional. Overall very pleased with the service More