Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Oil change and recall As usual, easy oil change with added bonus of reprogramming the powertrain control module for a recall in one go, and under one hour! Great work. As usual, easy oil change with added bonus of reprogramming the powertrain control module for a recall in one go, and under one hour! Great work. More

Great Service Writer, Lazy Mechanics The service writer was very friendly and helpful helping me get the best possible price is using coupons for the service work. The warranty work I ne The service writer was very friendly and helpful helping me get the best possible price is using coupons for the service work. The warranty work I needed done was not resolved. To me it seemed like a mechanics didn’t even try to find what was wrong, blaming it on unrelated issues and saying that is the normal way that the car drives. The car didn’t drive that way when I bought it a few months ago. More

Excellent service, Carlos is Great! Scheduled an appointment with Carlos. He got my Jeep in right on time and had it back to me on schedule. Definately reccomend Jerry Ulm for service. Scheduled an appointment with Carlos. He got my Jeep in right on time and had it back to me on schedule. Definately reccomend Jerry Ulm for service. More

Great service dept I had my vehicle in for some repairs due to my auto start / stop light on dash came on. I dropped it off with Brian in the service dept before work an I had my vehicle in for some repairs due to my auto start / stop light on dash came on. I dropped it off with Brian in the service dept before work and he called me at lunchtime and said it was ready to be picked up. Worked out great because he fixed it same day and I didn't have to rent a car or uber home then back. Definitely see Brian when you visit. More

Quick and reliable oil change Jerry Upm express service is always my go to for quick oil changes. I know the mechanics there are going to take good care of my Jeep in a very timely Jerry Upm express service is always my go to for quick oil changes. I know the mechanics there are going to take good care of my Jeep in a very timely matter. Thanks for a great experience! More

Great experience with Brian Very knowledgeable ! Brian is what I believe customer service is all about. He has built a very trusting relationship with us by being very straight forward, knowledgeable Brian is what I believe customer service is all about. He has built a very trusting relationship with us by being very straight forward, knowledgeable, accurate, timely, responsive and fair to us and the dealership. This is a balance that is hard to achieve and as a result we bring all 3 vehicles to Brian (Jerry Ulm). Our sincere appreciation to Brian. Mike & Laura Kipphut More

Great staff and convenience cashier is great big parts depot a lot of car inventory close to down town Tampa with free shuttle service and great hours and convenience cashier is great big parts depot a lot of car inventory close to down town Tampa with free shuttle service and great hours More

Jeep Repair I had a great experience at Jerry Ulm Dodge. Great service and help from Enterprise. They ruled me get in and out quickly with great communication. I had a great experience at Jerry Ulm Dodge. Great service and help from Enterprise. They ruled me get in and out quickly with great communication. More

Recall amd service Very friendly and fast service. Explained the work done in detail and very helpful and answering my questions. Thank you very much. Jennifer was aweso Very friendly and fast service. Explained the work done in detail and very helpful and answering my questions. Thank you very much. Jennifer was awesome. More

Jen is the Best Brought my Jeep in for some minor oil change related issues. Without going into detail, I will just say that Jen in Express Service provided what migh Brought my Jeep in for some minor oil change related issues. Without going into detail, I will just say that Jen in Express Service provided what might be the best customer service experience at a dealer I’ve ever had (and I have had some bad ones). Her demeanor is what you would hope for in any customer service interaction. She handled the problem(s) quickly and communicated with me promptly. She’s the reason I’ll be coming back. Give her a raise! More