Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Recalls recalls recalls - but Tracy is the best! We are new customers of this dealership and wanted to get all the recalls taken care of at once but was worried about time without a car. Tracy took g We are new customers of this dealership and wanted to get all the recalls taken care of at once but was worried about time without a car. Tracy took great care of us, made sure we could get in quickly and get it all done in a few days. Plus provide us a rental next door and no charge to us. We also got an oil change and we weren’t told we needed more etc. like other dealerships in the past. We will definitely be visiting again. Tracy was so helpful and everyone even staff seem to seek her out for help or guidance. Top notch she is for sure!!! More

Two for two...thumbs up Polite and speedy service. Waiting room coffee needs help (better creamer and sweetener choices...I’d pay!). Check out courteous and smooth. Going bac Polite and speedy service. Waiting room coffee needs help (better creamer and sweetener choices...I’d pay!). Check out courteous and smooth. Going back again. More

ECM/PCM Recall They got me in and had the recall done in half a day. They even gave me a ride home and picked up when it was done. They got me in and had the recall done in half a day. They even gave me a ride home and picked up when it was done. More

Amazing service Customer service was amazing. Austin made sure everything I needed was taken care of. Super friendly and very professional. He accommodated the times Customer service was amazing. Austin made sure everything I needed was taken care of. Super friendly and very professional. He accommodated the times I needed. Very flexible. More

Quick oil change and inspection. Jennifer, the Service Advisor was excellent with email update while waiting in the Customer Lounge. She shared the Service Report with me before I che Jennifer, the Service Advisor was excellent with email update while waiting in the Customer Lounge. She shared the Service Report with me before I checked out. Less than an hour wait. More

Great Service Alberto my service technician is outstanding! Very professional and makes sure that I m always satisfied with the work on my Grand Cherokee. Very sati Alberto my service technician is outstanding! Very professional and makes sure that I m always satisfied with the work on my Grand Cherokee. Very satisfied with this dealership. More

Very professional, cared about the customer Both the service contact person and the technician walked mw through the issues and options, great communication. They wanted to do a test drive to ma Both the service contact person and the technician walked mw through the issues and options, great communication. They wanted to do a test drive to make sure the technician heard the same noises I was hearing More

Warranty issue Outstanding. Best dealership around. And believe me, I know. Their expertise, honesty and professionalism is unmatched. Honestly, the top rated dealer Outstanding. Best dealership around. And believe me, I know. Their expertise, honesty and professionalism is unmatched. Honestly, the top rated dealership in the Bay Area. More

Great service I called Brian for an appointment and he was able to get me in on Friday (my requested day) The power window motor was fixed and I had my truck back I called Brian for an appointment and he was able to get me in on Friday (my requested day) The power window motor was fixed and I had my truck back within 3 hours. More

Great service at Jerry Ulm Jeep With my daughter at school in Tampa and me being home in NY, it’s great to have a team with Carlos Batista and the rest of the service staff to take c With my daughter at school in Tampa and me being home in NY, it’s great to have a team with Carlos Batista and the rest of the service staff to take care of her Jeep. They are professional, reliable , helpful and courteous More