Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Car Recall service Customer was excellent... and was taking care of promptly and treated with professionalism i definitely appreciated your service thank you very much Customer was excellent... and was taking care of promptly and treated with professionalism i definitely appreciated your service thank you very much. You're customer louis More

Nice job Moved really fast this time I recommend coming here great service. I will be back next service for sure the earlier you come the better Moved really fast this time I recommend coming here great service. I will be back next service for sure the earlier you come the better More

Jeep service All good. Thanks a lot. Thank you very much for getting us in in a timely manner and getting the services completed accurately and quickly All good. Thanks a lot. Thank you very much for getting us in in a timely manner and getting the services completed accurately and quickly More

great service Great service. Austin went the extra mile to get our van repaired in record time! He took very good care of us as do all of your service personnel! Great service. Austin went the extra mile to get our van repaired in record time! He took very good care of us as do all of your service personnel! More

Wonderful Everyone I came in contact with were very polite and made sure I was being assisted. My service was completed quickly and efficiently. I attempted to Everyone I came in contact with were very polite and made sure I was being assisted. My service was completed quickly and efficiently. I attempted to have the exact service completed at another dealership the day prior and after 10 hours the service wasn't completed. I called Jerry I'll service dept got my appt for the next day, my service was completed in two hours. Totally student experience and I thank you. More

Best service I ever had I've been dealing with Dodge for years always had great service always been happy about everything that's been done everyone's there's nice they final I've been dealing with Dodge for years always had great service always been happy about everything that's been done everyone's there's nice they finally get what you need Services fast and fair More

Customer Service Means a Lot The one on one service rep is wonderful - always helpful and respectful. But you can’t have someone waiting 10 hours to find out what’s wrong, how mu The one on one service rep is wonderful - always helpful and respectful. But you can’t have someone waiting 10 hours to find out what’s wrong, how much it’ll cost and that the vehicle won’t be ready for days. As a result, not sure why there are appointments and why the website references loaners. For two days, I ubered everywhere because first it took a full day to diagnose and then I couldn’t pick up my vehicle because it was still torn apart. Oh and I spent close to $400 just for the diagnosis. If you want someone to spend $4000 on repairs that another garage did in one day for less than half, you need more proactive customer service. Call to provide updates - I called at hour 8 and again at hour 10. Provide a loaner when you can’t get something done in 1 day even though the car is as brought in at the first appointment slot of 7am. It would go a long way. More

light of engine changed batery after test the car because had problem with start and light. The service was very good. The price and nice. Every body can visit the d changed batery after test the car because had problem with start and light. The service was very good. The price and nice. Every body can visit the dealer for good service. More

Crossfire Expert Chris Smith is so amazing in Service; he takes continuing interest in my 2008 Crossfire, and is the reason I keep it and don't trade it in. Chris Smith is so amazing in Service; he takes continuing interest in my 2008 Crossfire, and is the reason I keep it and don't trade it in. More

A.C. Repair I purchased my 2014 RAM Longhorn in December of 2016. It was Certified Preowned. What A joke. Navigation went out 2 months after (vehicle phone needs I purchased my 2014 RAM Longhorn in December of 2016. It was Certified Preowned. What A joke. Navigation went out 2 months after (vehicle phone needs service), touchscreen doesn't come on (intermittently), and lastly at 73k miles my A.C. goes out. Is this how cars are made now? I take the car in for it to be looked at, and after some negotiation spent $1500 for the repair. Yesterday, while at a meeting with one of my coworkers, he mentioned the same thing happened to his NEW RAM at 40k miles. He only paid $500 for the repair, at the dealership. AFTER he made a stink about it. Maybe I should have. More