Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

My experience at Jerry Ulm Great experience at the dealership today. Friendly, clean and courteous. I would definitely purchase a vehicle there in the future. And serviced in a Great experience at the dealership today. Friendly, clean and courteous. I would definitely purchase a vehicle there in the future. And serviced in a reasonable amount of time. More

Quick in and out, just how I like it I dropped in to visit my Alex, he's so handsome, helpful and friendly ... he introduced me to Chris, who was also delightful - they both took real goo I dropped in to visit my Alex, he's so handsome, helpful and friendly ... he introduced me to Chris, who was also delightful - they both took real good care of me, got me fixed and lubed up and sent me on my way ... More

Superb, as always! Your Express Service center is the best in town. I think I pass 2 closer dealerships to get there or my oil changes. Keep it up! (that hot cocoa Your Express Service center is the best in town. I think I pass 2 closer dealerships to get there or my oil changes. Keep it up! (that hot cocoa is ON POINT!) More

Recall part I called jerry I’ll after I received my recall post card & set up an appointment for a week later at 12:00. I came in on time for this service. 4 hour I called jerry I’ll after I received my recall post card & set up an appointment for a week later at 12:00. I came in on time for this service. 4 hours later I was told they didn’t have the recall part. Why would they schedule an appointment for a part they didn’t have and why would my time of 4 hours go by before they would tell me they couldn’t fix my Jeep. They did an oil change & didn’t even give me a discount for that after waiting four hours & now I will need to come back at another time that’s two days. I’ve been a loyal customer for over 10 years. I was also told my tires should be rotated so I said go ahead and rotate them now since I’m here. My service advisor said they already pulled my Jeep out of the garage. So scheduled an appointment but can’t fix my car, tell me about it 4 hours later. Change oil charge me full price instead of making good on my 4 hour wait. Then tell me I need tires rotated but they won’t do it I mean how much worse can it be. More

Service Had a good experience while having my 2017 ram pro master serviced. Alberto was very knowledgeable and helpful in addressing my concerns and had my ve Had a good experience while having my 2017 ram pro master serviced. Alberto was very knowledgeable and helpful in addressing my concerns and had my vehicle back in a timely manner. More

Fast Anthrop service no complaints thank you The service was great the sales reps were friendly everything went fast and I will recommend service here to other friends and family, very satis The service was great the sales reps were friendly everything went fast and I will recommend service here to other friends and family, very satisfied. More

Same issue, had to be serviced 3xs. Told it was fixed first time at a $2000.00 price tag. Major inconvenience overall as I was told several times, my issue was fixed. Service manager was very rude as he treated time at a $2000.00 price tag. Major inconvenience overall as I was told several times, my issue was fixed. Service manager was very rude as he treated me as if I was bothering him after his son was not available although he was the original service provider. More

Quick repairs Needed a quick follow-up to a recent repair Richard got me right in and addressed the issue. Great job as always, and very professional. Needed a quick follow-up to a recent repair Richard got me right in and addressed the issue. Great job as always, and very professional. More

Very expensive & unreliable service. Not very satisfied with the service, since same problem repeats again & again & every time need to keep paying for the labour cost. Service quality Not very satisfied with the service, since same problem repeats again & again & every time need to keep paying for the labour cost. Service quality need to improve. More

Perfect Everything was perfect. I would recommend Alex to anyone that needs service. He's fair, helpful, and friendly. A + from me. Great experience over Everything was perfect. I would recommend Alex to anyone that needs service. He's fair, helpful, and friendly. A + from me. Great experience overall. Thanks More