Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Excellence Wonderful service ALL around, from customer service, the service manager, the young man that did the work and the check out lady! Always have been tre Wonderful service ALL around, from customer service, the service manager, the young man that did the work and the check out lady! Always have been treated great! More

Air conditioning question Chris in Service is awesome maintaining my Crossfire. However on Mother's Day Sunday the air conditioning was blowing hot air. I called in on Monday a Chris in Service is awesome maintaining my Crossfire. However on Mother's Day Sunday the air conditioning was blowing hot air. I called in on Monday and Carlos Batista scheduled me for Tuesday. I also had an oil leak with the oil sensor. When I returned the next week they had fixed the oil leak ($990) but nothing with the air conditioning which I have an extended warranty on. It blew hot air for two days. There IS A PROBLEM!!! "Bring it back if it happens again" does NOT cut it!! I am very upset about this. More

Warrenty Repair I had an issue with a previous install & Ron was able to take care of it within a short period of time & have me back on the road with no headaches. I I had an issue with a previous install & Ron was able to take care of it within a short period of time & have me back on the road with no headaches. I appreciate his attentiveness & quick responses. Thanks again, Gary S. More

Amazing This was my 1st time getting my car serviced at Dodge. It was a pleasant experience the staff greeted me with respect they were very knowledgeable and This was my 1st time getting my car serviced at Dodge. It was a pleasant experience the staff greeted me with respect they were very knowledgeable and detailed on what had to be done to my vehicle and also their recommendations. Thank you More

Friendly service Even without an appointment i was able to get in and get my car diagnosed quickly. Quick and convenient with friendly service! Very happy. Thank yo Even without an appointment i was able to get in and get my car diagnosed quickly. Quick and convenient with friendly service! Very happy. Thank you! More

Repair made quickly All staff was friendly and helpful. The car wash after service is a nice touch.repair was made as I waited, customer wait Area was comfortable. All staff was friendly and helpful. The car wash after service is a nice touch.repair was made as I waited, customer wait Area was comfortable. More

Great Service All Around!!! Great service all around especially JEN in the service area and Martin in sales!! Always willing to go above and beyond to help out and get me taken Great service all around especially JEN in the service area and Martin in sales!! Always willing to go above and beyond to help out and get me taken care of. Bought my 2017 Challenger R/T from Jerry Ulm Dodge and have never had a problem. Would recommend to any one looking for a great vehicle and even better service! More

Oil change appt They took great care of me from start to finish. Love the greeter out in the parking lot directing me where to go- since it was my first visit this wa They took great care of me from start to finish. Love the greeter out in the parking lot directing me where to go- since it was my first visit this was a big help. More

Amazing service Great, very professional employees!!! Carlos Batista is awesome, very friendly and honest, I have been coming to Jerry Ulm for a while and every time Great, very professional employees!!! Carlos Batista is awesome, very friendly and honest, I have been coming to Jerry Ulm for a while and every time I do, it reminds me why I pass two others Jeep dealers to go to Jerry ULM More

Great service department Love the service department at Jerry Ulm. Austin is always helpful and friendly. He knows what is needed and doesn't push for extra work not needed Love the service department at Jerry Ulm. Austin is always helpful and friendly. He knows what is needed and doesn't push for extra work not needed More