Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Service Good job on pm, Service rep was friendly and thorough. Service was done on time and correctly. I plan on returning for the next scheduled maintenan Good job on pm, Service rep was friendly and thorough. Service was done on time and correctly. I plan on returning for the next scheduled maintenance. More

Key fobs I needed two new key fobs and was sweating the cost. Brian and Jeramy let me know that my extended warranty covered both! I would have just paid if it I needed two new key fobs and was sweating the cost. Brian and Jeramy let me know that my extended warranty covered both! I would have just paid if it wasn’t for their keen awareness! More

Fast. Easy. Quick service. Friendly people. Will keep going here. Highly recommend this dealer. Available early morning. Shuttle service available. My Jeep loyalt Quick service. Friendly people. Will keep going here. Highly recommend this dealer. Available early morning. Shuttle service available. My Jeep loyalty grows with every visit. More

Good customer service The service was very good quick and easy it did not take a long time and the serviceman was very helpful and everyone was very nice I will return and The service was very good quick and easy it did not take a long time and the serviceman was very helpful and everyone was very nice I will return and will send others to get the car serviced At Jerry Ulm More

Tire replacements Jennifer and the Chrysler team did an amazing job taking care of replacing my two front tires and working with the company I have my tire protection w Jennifer and the Chrysler team did an amazing job taking care of replacing my two front tires and working with the company I have my tire protection warrantly from. They were able to take my car in replace the tires and do everything the same day. Amazing! More

Brian Cummings is the best service rep around! Brian always goes the extra mile to keep me informed of what’s going on with my truck and helps me prioritize the must-fix issues. Brian always goes the extra mile to keep me informed of what’s going on with my truck and helps me prioritize the must-fix issues. More

Awesome experience We Always have had great service here, and this visit was no exception. Everyone there takes the time to make you feel welcome and they go the extra m We Always have had great service here, and this visit was no exception. Everyone there takes the time to make you feel welcome and they go the extra mile to make sure all of your needs are met. More

Making The Customer 100% Satisfied. I called the day before and arrived t the scheduled time. I met the service manager that I had talked to Tracy Korfias. She was great in understanding I called the day before and arrived t the scheduled time. I met the service manager that I had talked to Tracy Korfias. She was great in understanding my problem as I was stressed out about it. She explained everything very clearly and when she finished signing me in I was completely confident that she understood and would make sure things would be alright. Because of circumstances beyond everyone’s control we had to await parts and even though it took two more appointments I felt like I was the most important customer. Everyone involved were very professional and courteous. And the corrective action was achieved to my total satisfaction. More

Always an Amazing Very satisfied experience I came in because one of my tires were losing air . I had recently had the wheel welded at another place due to it having a small crack. After they lo I came in because one of my tires were losing air . I had recently had the wheel welded at another place due to it having a small crack. After they looked it over we found out it was leaking from where the weld was. They even brought me into the garage and showed me exactly where it was leaking and let me take pictures . They even double checked to make sure there was nothing in the tire . During my time I was greeted by Richard Castanon . He made sure I understood everything that was going on before I left. He even gave me an invoice stating what the guy in the garage found out was wrong with the tire. I also spoke to Jen Schickel as well and she is amazing too. I absolutely love this dealership! The employees here deserve to be acknowledged for their amazing customers service . More

Great service for my Jeep Austin at Jerry Ulm made sure everything was right. He was great to deal with, professional and courteous I would recommend him to my friends with J Austin at Jerry Ulm made sure everything was right. He was great to deal with, professional and courteous I would recommend him to my friends with Jeeps. More