Jerry's Chevrolet - Service Center

Friendly and Serving Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasa Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasant attitude. The waiting area is clean, inviting and spacious! I wouldn’t take my vehicle anywhere else to be serviced. More

Definitely Recommend!! Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smil Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smile… Angele Liley, Charles, and Garrett took great care of me. Can’t thank you enough. Kudos! More

Definitely Recommend! Can't say enough good things about getting my car serviced at this dealership. Angele and Charles will take great care of your auto needs! I will defi Can't say enough good things about getting my car serviced at this dealership. Angele and Charles will take great care of your auto needs! I will definitely be going here for all my future repairs. More

poor customer service I brought my car in for a recall an ended up paying 800 dollars for repairs that they caused while servicing my car because the tech obviously did not I brought my car in for a recall an ended up paying 800 dollars for repairs that they caused while servicing my car because the tech obviously did not know what he was doing it should have taken a few hours it turned into 5 days More

Great customer service I came in to have my car serviced for a Chevy part recall, and they had me in an out. My service was efficient and everyone was friendly and helpful. I came in to have my car serviced for a Chevy part recall, and they had me in an out. My service was efficient and everyone was friendly and helpful. I would recommend this dealership to anyone looking to have their Chevy serviced. More

completely satisfied Customer service was excellent. Staff was awesome, professional and knowledgeable. I wouldn't take my car anywhere else. What I liked most about this Customer service was excellent. Staff was awesome, professional and knowledgeable. I wouldn't take my car anywhere else. What I liked most about this dealership was the superior customer service. More

25% increase in oil change price since Jan 2017 they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $ they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $.15 higher sales tax. $11.11 higher than before Jan/April 2017 $44.17 versus $55.28 I’d prefer if the price went up by a standard 3% per year matching the inflation rate of GDP. More

service center So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes, tire rotation, etc at the time of the purchase. A few month later my left tire kept sending a signal for the tire pressure. I was pumping my tire every other day. So I made the appointment for when my oil change was due. I bought maximum tire protection at the time of buying the vehicle. I told them that I had free oil changes and tire protection. Even showed the lady my papers. I was told a hr and a half and it ended up being three hours. Just to be told that there was nothing wrong with my left tire and that practically I'm a liar and my car alert was wrong. I went balistic and asked for a supervisor. Well that did no good cause she just ran me in circles like I was stupid. So I tell her to get my car out of the shop, then she tells me they moved my tire from the front to the back,! Why? Apparently I asked for a tire rotation. No I did not. And a tire rotation only means to move the tire I'm having problems with? . I told her that I need everyone's names so I can take my papers to my lawyer. She hands me my papers and I leave. That monday I received a phone call from an apparent operations director, saying I didn't pay my bill. I explained I had complimentary oil changes and other things for a year or up to 15000 miles. I then explain to him the problems I had while being there.. he then replys that I told them I was going to sue them! So having a lawyer look over papers and getting a second opinion on my tire means I'm going to sue them? I know for a fact that tire was bad and my husband swears he's seen something in the outer wall of it. So yeah if they plugged my outter wall then yeah I will take legal actions. Then he says he wants my tire fixed and to give me a car for the time it's being done. I told him to call back when my husband is home so we can figure out a time. I never recieved another call. I'm down to 25 pounds of pressure in the tire. So now my husband is leaving work early this week so we can go get my tire fixed. Figuring we have a once a year vacation coming and I refuse to allow Jerrys to ruin it by not fixing my tire. Il just go somewhere reliable and closer to home. I will never go back to Jerrys. I won't even waste my time buying a car from there again. I lost all trust in them More

They repaired my car if I would delete my post. They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! More