Jerry's Chevrolet - Service Center

Great customer service I came in to have my car serviced for a Chevy part recall, and they had me in an out. My service was efficient and everyone was friendly and helpful. I came in to have my car serviced for a Chevy part recall, and they had me in an out. My service was efficient and everyone was friendly and helpful. I would recommend this dealership to anyone looking to have their Chevy serviced. More

completely satisfied Customer service was excellent. Staff was awesome, professional and knowledgeable. I wouldn't take my car anywhere else. What I liked most about this Customer service was excellent. Staff was awesome, professional and knowledgeable. I wouldn't take my car anywhere else. What I liked most about this dealership was the superior customer service. More

25% increase in oil change price since Jan 2017 they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $ they charge an extra $2.58 for hazardous waste removal. And they charge an extra $8.38 for the labor for the oil change. And this results in $.15 higher sales tax. $11.11 higher than before Jan/April 2017 $44.17 versus $55.28 I’d prefer if the price went up by a standard 3% per year matching the inflation rate of GDP. More

service center So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes So I bought a 2014 Chevy traverse in April. When I bought the car everything was smooth and I was on the road. I was offered complimentary oil changes, tire rotation, etc at the time of the purchase. A few month later my left tire kept sending a signal for the tire pressure. I was pumping my tire every other day. So I made the appointment for when my oil change was due. I bought maximum tire protection at the time of buying the vehicle. I told them that I had free oil changes and tire protection. Even showed the lady my papers. I was told a hr and a half and it ended up being three hours. Just to be told that there was nothing wrong with my left tire and that practically I'm a liar and my car alert was wrong. I went balistic and asked for a supervisor. Well that did no good cause she just ran me in circles like I was stupid. So I tell her to get my car out of the shop, then she tells me they moved my tire from the front to the back,! Why? Apparently I asked for a tire rotation. No I did not. And a tire rotation only means to move the tire I'm having problems with? . I told her that I need everyone's names so I can take my papers to my lawyer. She hands me my papers and I leave. That monday I received a phone call from an apparent operations director, saying I didn't pay my bill. I explained I had complimentary oil changes and other things for a year or up to 15000 miles. I then explain to him the problems I had while being there.. he then replys that I told them I was going to sue them! So having a lawyer look over papers and getting a second opinion on my tire means I'm going to sue them? I know for a fact that tire was bad and my husband swears he's seen something in the outer wall of it. So yeah if they plugged my outter wall then yeah I will take legal actions. Then he says he wants my tire fixed and to give me a car for the time it's being done. I told him to call back when my husband is home so we can figure out a time. I never recieved another call. I'm down to 25 pounds of pressure in the tire. So now my husband is leaving work early this week so we can go get my tire fixed. Figuring we have a once a year vacation coming and I refuse to allow Jerrys to ruin it by not fixing my tire. Il just go somewhere reliable and closer to home. I will never go back to Jerrys. I won't even waste my time buying a car from there again. I lost all trust in them More

They repaired my car if I would delete my post. They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! They repaired my car as long as I took down my post or revising them! So I can't delete to I am revising the post! More

Sponsorship for Parkville Little League Baseball I just wanted to say thanks to Jerry's Chevrolet for their continued support of Parkville Little league baseball. It's great that a local business p I just wanted to say thanks to Jerry's Chevrolet for their continued support of Parkville Little league baseball. It's great that a local business puts back it's time and money into the local community and kids. Thanks again More

Worst Chevy Dealership Ever!! By far the worst chevy dealership I have ever gone to a lot of these reviews are fake made by employees if I could give them negative stars I would. I By far the worst chevy dealership I have ever gone to a lot of these reviews are fake made by employees if I could give them negative stars I would. If you have to drive a extra 30 mins to another dealership DO IT. This isn't my first issue here last year I got my oil changed here and they drained all the oil in my car and once I left my engine stalled and I had to get my car towed back to the dealership missing a day of work and I had to pay 200$ for towing and I was not reimbursed. On Friday, December 28th I called the service department at 8:00 asking if I got my car towed there would they be able to just diagnose the issue I was having with my car at least by the end of the day and I was told yes there was not a lot of cars there. Never heard anything back from the service departmentafter waiting up there for hours someone finally comes out and says the service person handling my car has left for the day and they will not be able to get to it until Monday. Monday comes and I take off work and I am calling the service department through out the day I'm told that my file has been opened and they will let me know what is going wrong with my car at some point that day. I Never hear anything after calling throughout the day talking to various service members and being told the will check on the car and let me know. Now the person who is handling my car finally calls me Tuesday telling me what's wrong at this point I am extremely disappointed with the service I have received and the lack of communication so I no longer wanted to get my car fixed here so I ask for a email of exactly what is wrong with the car because I want to go elsewhere at this point. Especially after the horrific experience I had with just a oil change last time. Then once I told them I wanted to get my car fixed they told me it was 315$ just for them to diagnosis the issue because it too them all day. YOU ARE A CHEVY DEALERSHIP it took you 2 days to figure out the codes on a Camaro. I come from a family of chevys and I have never experienced this type of treatment. I will be reporting them to the BBB. Because I wouldn't even trust them with putting air in my carI More

Service The service manager, Tara is in one word awesome. She explained everything wrong with my vehicle and the different options that I had. Both her and th The service manager, Tara is in one word awesome. She explained everything wrong with my vehicle and the different options that I had. Both her and the service writer, Dave Bambino made sure my vehicle was back on the road in no time! I have purchased all of my vehicles from Jerry's and will always go to Charles Gammon for my new car needs. More

SERVICE DEPARTMENT COLLEEN WAS VERY KNOWLEDGEABLE, FRIENDLY AND KEPT ME INFORMED OF ALL THAT NEEDED TO BE DONE WITH MY VEHICLE.. WILL ALWAYS BRING MY VEHICLE TO JERRY'S. COLLEEN WAS VERY KNOWLEDGEABLE, FRIENDLY AND KEPT ME INFORMED OF ALL THAT NEEDED TO BE DONE WITH MY VEHICLE.. WILL ALWAYS BRING MY VEHICLE TO JERRY'S. More