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Jerry's Ford of Leesburg
Leesburg, VA
175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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175 Reviews of Jerry's Ford of Leesburg
August 10, 2015
Fantastic truck, had an issue but Mario jumped all over it. We bought a 2016 F350 King Ranch which not a small investment, it is our 4th Ford truck and we love it. The sales experience was great and the Sales We bought a 2016 F350 King Ranch which not a small investment, it is our 4th Ford truck and we love it. The sales experience was great and the Sales Rep, Brian Rose, was very helpful, very knowledgeable, and met our price with what we were willing to do. He also spent a lot of time with us after the sale explaining all the functionality in the truck (compared to our last King Ranch it was a HUGE difference) and was very patient when I got a little sad about trading in our old truck. The finance person, Sara Eberle, was also extremely nice to deal with and very good at explaining all the details when we were confused. We had an issue with confusion on installing additional parts which caused some consternation in our house but I have to say Mario jumped all over it immediately and not only rectified the problem but went so far above and beyond to ensure we were happy and the problem was corrected that we were both extremely surprised. Our truck goes in Monday to get the new items installed and based on working with Mario I expect nothing less than exemplary service. I would not hesitate to work with Brian, Sara, or Mario again. More
by porschenhorses
Employees Worked With
Brian Rose, Sarah Eberle
Helpful August 09, 2015
Excellent Buying Experience We originally started looking for a new car at a Ford dealership in Frederick, MD. But, they were unwilling to discuss the USAA car buying service nu We originally started looking for a new car at a Ford dealership in Frederick, MD. But, they were unwilling to discuss the USAA car buying service numbers we had developed. In addition, they were pushing us to buy a car off their lot and were reluctant to search other dealerships. We were very specific regarding model and features. Jerry's Ford on the other hand went out of their way to not only find the vehicle we wanted, with the features we wanted, but Mario Eberle (the general manager) took time to search other Ford dealerships and found multiple Ford Fusions that matched our specifications. Blaine Chitwood, our sales person, was extremely helpful in showing us cars on the lot that had some, but not all of the features we desired to ensure we understood how the features were incorporated into the vehicle. Both Mario and Blaine bent over backward to make sure that the price offered was as good as what USAA presented us. The bottom line number was actually better that the USAA price. Overall, the experience was probably the best car buying experience we have ever had. Well done to Mario, Blaine, and all the other staff we worked with. More
by phstevens
Employees Worked With
Sarah Eberle, Stephany Vargas, Blaine Chitwood
August 07, 2015
Excellent First Purchase Experience at Jerry's I bought an F150 from Jerry's. Brian was patient, listened to our needs, searched for the right vehicle match (transfer from another dealer), and mad I bought an F150 from Jerry's. Brian was patient, listened to our needs, searched for the right vehicle match (transfer from another dealer), and made the experience pleasant and easy. Everyone we worked with at the dealership was accommodating and respectful. Will visit Jerry's of Leesburg first when looking for our next car. More
by John Z
Employees Worked With
Wendy, Brian Rose, Sarah Eberle
April 05, 2015
Who does that??! What dealer doesn't make sure the car they're selling is current on its state emissions and inspection when selling? I got a "sorry for the inconveni What dealer doesn't make sure the car they're selling is current on its state emissions and inspection when selling? I got a "sorry for the inconvenience" letter from the dealer a month after purchase along with my new plates with tags that expire in a MONTH and a blank DMV application. Are you kidding me? You have a full service department but can't sell me a car that's current?? Unbelievable way to lose business. More
by ccpolson
Employees Worked With
Sarah Eberle
April 02, 2015
Found great replacement car Jerry's was the 3rd dealer we visited, looking for a replacement for a totaled Jeep. Lee was really helpful and understood straight away what my wife Jerry's was the 3rd dealer we visited, looking for a replacement for a totaled Jeep. Lee was really helpful and understood straight away what my wife wanted in a car and within an hour or so my wife in her new car ( and very happy to boot! ). Added bonus was they made our dog welcome as we went through all the paperwork. Would definitely recommend! More
by Scott
Employees Worked With
Sarah Eberle, Laura Ragazzo
March 31, 2015
First purchase at Jerry's Ford My wife has her Ford Fusion serviced at Jerry's and this was our first new car purchase. They beat an excellent offer from another dealer and were hel My wife has her Ford Fusion serviced at Jerry's and this was our first new car purchase. They beat an excellent offer from another dealer and were helpful throughout. A good experience. More
by ronk20175
Employees Worked With
Car care person was helpful, Brian Rose, Sarah Eberle
March 27, 2015
Got My Bucket List Car This is our third purchase from Jerry's of Leesburg. I came in looking for my "bucket list" Mustang GT convertible with a manual shift and in silver. This is our third purchase from Jerry's of Leesburg. I came in looking for my "bucket list" Mustang GT convertible with a manual shift and in silver. Cam is their Mustang expert and pointe dout to me the advantages of the automatic with the paddle shift. Mouhammad found the car in white at another dealer with all the options I wanted. With the 50th Anniversary package in white, I had found my car!! We went to contract. However, the other dealer decided not to part with it. Mouhammad worked for a week on putting together a "horse trade" to get MY car. I was overjoyed when he told me had it on its way. Allie was great in showing me the care package and then getting it all done before I picked up the car. It is a beauty to behold and was detailed out perfectly. We are really going to enjoy this vehicle for a very long time!! More
by Roadwarriorsf
Employees Worked With
Cam Cohen, Sarah Eberle, Laura Ragazzo
March 26, 2015
New Ford Got a great deal on a 2014 F-150. Everyone there was nice and helpful. I was not pushed or bothered to come in and buy when I called to inquire abou Got a great deal on a 2014 F-150. Everyone there was nice and helpful. I was not pushed or bothered to come in and buy when I called to inquire about my truck. Sale was smooth. They even filled the tank to my new vehicle as a nice perk! More
by wcb
Employees Worked With
Sarah Eberle, Stephany Vargas, Laura Ragazzo
March 22, 2015
Great experience Mouhammad Gab-allah and Brian Rose were the reason for our return to Jerry's! Both were friendly, knowledgeable and helped us find the vehicles we ne Mouhammad Gab-allah and Brian Rose were the reason for our return to Jerry's! Both were friendly, knowledgeable and helped us find the vehicles we needed and wanted. They were very responsive without making us feel we were being pushed into something and this is one reason we came back. They went out of their way working with our time constraints, even bringing one vehicle to my home. (We bought a Super Duty truck and used Focus). I would definitely recommend going to Jerry's. More
by bstraw
Employees Worked With
Brian Rose
March 16, 2015
SUPERIOR DEALERSHIP We have been to several dealerships in both Virginia and Maryland and this was the BEST dealership we've ever been to. This young man, Travis Stevens We have been to several dealerships in both Virginia and Maryland and this was the BEST dealership we've ever been to. This young man, Travis Stevens worked extremely hard to find us a vehicle we liked. He took interest in helping us and did his own research! We basically ran away from another dealer because of Travis willingness to help. You don't see that in many sales folks now-a-days. Most dealers unfortunately are only interested in selling you a loan, not a car. Travis was not only interested in getting us a good deal, he was also knowledgeable about the car and its features. I commend Travis to a promotion, Mr. Eberle. He is a good man. You have a rare character in your crew, don't let him go work elsewhere. It was because of his dedication, that we spent 4+ hours working with the (also great) finance folks Michael Stoner (awesome tie!), Shawn Price (wants to try French food) and Mouhammad Gab-allah. Mouhammad who was the final finance person we worked with (and we gave him a hard time). He worked with the many banks he has access to and gave us the best interest rate keeping the payments where we wanted to be. Allie Faraji (customer relations) was very kind and took her time to explain us all kinds of protections we could add to our vehicle and etc. She was also very knowledgeable and polite. Everyone cared for us and wanted us to be happy. We left the dealer at night time (note we arrived at 3:00 PM) and drove home an great Ford Mustang. We are both recommending this dealer to all of our friends and co-workers. Thank you for the excellent and superior experience you provided us Travis, Allie, Shawn, Mike Stoner and Mo. We gave this dealer 5 stars because we meant to, and not just to quickly fill-out a survey. I took my time to write this 400+ words review because I am indeed happy and satisfied with my purchase from Jerry's Ford in Leesburg. Fact is, I never write reviews, I tend to think is a waste of my time. These folks deserved this review and I hope this helps anyone reading this go forth and give these guys a chance. They are NOT there to take your money. They are really interested in selling you A CAR and not just a loan. Congratulations FORD, you have one of the best guys at JERRY'S FORD of Leesburg VA. selling your products. - Sincerely, Eduardo and Joelle More
by EDUARDO
Employees Worked With
Travis Stevens and Shawn Price, Laura Ragazzo
