
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Jon Lefko and his staff are first class! Thank you for providing us opportunity and pricing that allowed us to purchase our new Limited Grand Highlander. We were able to secure an extended w Thank you for providing us opportunity and pricing that allowed us to purchase our new Limited Grand Highlander. We were able to secure an extended warranty, which would not have been obtainable within our budget if we went to ANY of the surrounding dealerships. Your sales team was fast and courteous. The whole process took just a short visit. While other dealerships are taking full advantage of supply chain issues and adding $$$$ in "Market Adjustment" fees, Jerry's Toyota provided the best pricing without sacrificing quality of service. I literally drove right past another Toyota Dealership on the way to Jerry's and saved thousands of dollars. More
Absolutely despicable human beings. Matt and his team epitomize sleazy car salesmen. His business practices are unethical and alarming. It would be wise for Toyota corporate to investig Matt and his team epitomize sleazy car salesmen. His business practices are unethical and alarming. It would be wise for Toyota corporate to investigate this dealership and most specifically Matt. I would caution anyone to stay away from this dealership. More
Everyone was pleasant and helpful! ! I would recommend this car dealership over Bill Kids or Jones junction ! I would recommend this car dealership over Bill Kids or Jones junction More
The sale person Dimitry was an outstanding salesperson very professional took his time and very knowledgeable about everything thank you Dimitry.👍🏽 very professional took his time and very knowledgeable about everything thank you Dimitry.👍🏽 More
I don't believe I've ever got on a business website and left a bad review until now . Read along everyone. I'm interested in buying a new 4 runner . My wife and I went to jerrys so we could test drive and left a bad review until now . Read along everyone. I'm interested in buying a new 4 runner . My wife and I went to jerrys so we could test drive and make sure it's what we wanted . After the drive we went in with salesman , we talked numbers and they hit me with some xx 64,000 otd price which I said no . 30 seconds later it was 56k but we went home as it was late and I was done for the evening. The salesman and i stayed in contact and he asked me what I had decided . Honestly enough I told him I need to be at 54k otd and if it can't happen I will understand and let's not waste each other's time. He then proceeded to ask when I wanted to come in . The wife and I came in shortly after opening on labor day morning . I was denied the 54k and also the original 56k was off the table as well ..... our time was wasted and I was highly annoyed as I kept it completely transparent with the salesman the entire time just to be drug in there on my only day off to be slapped in the face . I angrily reminded them it was a prime example of why car salesman are hated. They didn't deserve my money, they don't deserve yours either . More
This was a terrible experience. We will never recommend anyone to go to Jerry's Toyota. If you want the standard "sleezy salesperson" stereotype, Jerry's is the place to go. This wa We will never recommend anyone to go to Jerry's Toyota. If you want the standard "sleezy salesperson" stereotype, Jerry's is the place to go. This was our first time buying a car together, and they took advantage of our lack of knowledge. We were never told what the interest rate would be or what our payment would be until we signed a bunch of paperwork and were back in the finance department. We were told that the salesperson doesn't have access to that information, which we found out after the fact was a complete lie. Then, Toyota sent our bank information to a 3rd party company for payments after telling us that we couldn't make bi-weekly payments through Toyota, which we found out was another lie after contacting Toyota Financial directly. More
Service department is east to schedule appointment and courteous. They do not pressure you on any of their recommendations. courteous. They do not pressure you on any of their recommendations. More
I am pretty much neutral in judgment. I have always been taken care of when I'm there. Occasionally there have been unexpected charges but I'm pleased. I have always been taken care of when I'm there. Occasionally there have been unexpected charges but I'm pleased. More