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Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 934 reviews

September 22, 2023

Jon Lefko and his staff are first class! Thank you for providing us opportunity and pricing that allowed us to purchase our new Limited Grand Highlander. We were able to secure an extended w More

by Norman Bates
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jerry's Toyota responded

Thank you for providing such a wonderful review on your experience with Jon and our staff! It’s our pleasure to serve you and we are so happy to have you drive off in your brand new Grand Highlander! Congratulations and thank you again for choosing Jerry’s!

September 22, 2023

Absolutely despicable human beings. Matt and his team epitomize sleazy car salesmen. His business practices are unethical and alarming. It would be wise for Toyota corporate to investig More

by JMJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Harrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provide feedback on your experience with us. We apologize your experience was a less-than-stellar one. If you would like to discuss your concerns further, please reach out to me at mattb@jerrysautogroup.com or call 410-661-5700.

September 22, 2023

Everyone was pleasant and helpful! ! I would recommend this car dealership over Bill Kids or Jones junction More

by DebraBlair910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Polly Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Sep 22, 2023 -

Jerry's Toyota responded

It's our pleasure to serve you and we appreciate your recommendations to our team! Thank you for choosing Jerry's and congratulations on your new vehicle!

September 21, 2023

The sale person Dimitry was an outstanding salesperson very professional took his time and very knowledgeable about everything thank you Dimitry.👍🏽 More

by Bangheadhere51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Son
Sep 22, 2023 -

Jerry's Toyota responded

Congratulations on your new vehicle! Thank you for providing a wonderful review of our staff and we look forward to seeing you on your next visit!

September 11, 2023

I don't believe I've ever got on a business website and left a bad review until now . Read along everyone. I'm interested in buying a new 4 runner . My wife and I went to jerrys so we could test drive and More

by Joshthewelder
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Reiner
Sep 11, 2023 -

Jerry's Toyota responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-5700 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 08, 2023

Work was done in a timely manner. . car was clean and neat. There was no charge for services done. More

by Prltaxes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Sep 11, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! We look forward to seeing you on your next visit!

September 07, 2023

This was a terrible experience. We will never recommend anyone to go to Jerry's Toyota. If you want the standard "sleezy salesperson" stereotype, Jerry's is the place to go. This wa More

by nmastin2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray DeCastro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall (Salesperson)
Sep 08, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We apologize your experience has warranted this review and will provide this review to our management team for their attention.

September 07, 2023

Service department is east to schedule appointment and courteous. They do not pressure you on any of their recommendations. More

by Taco Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Jerry's Toyota responded

Thank you for providing a wonderful review on your experience with us! We look forward to seeing you on your vehicle's next visit!

September 07, 2023

While I don’t care for my salesman, Skyler and the service dept are great! More

by Cenathan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
September 06, 2023

I am pretty much neutral in judgment. I have always been taken care of when I'm there. Occasionally there have been unexpected charges but I'm pleased. More

by celahn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Sering
Sep 07, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! We will see you on your vehicle's next visit.

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