Back

Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Contact Dealership

8001 Belair Road

Baltimore, MD

21236

Directions

By Type

Showing 934 reviews

October 05, 2022

They are friendly, efficient and dedicated and reliable. Their service charges are affordable than others. More

by modenik.18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Oct 06, 2022 -

Jerry's Toyota responded

Thank you for taking the time to leave us a stellar review!

October 05, 2022

Buying a new car with Herman was a pleasant experience. He was courteous and professional. More

by Bjcjgc
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Jerry's Toyota responded

Thank you for choosing Jerry's when it came time to purchase your vehicle! We appreciate your kind words on Herman! Congratulations on your new vehicle!

September 26, 2022

Service advisor, Kristopher Brunson, was great. He provided excellent advisor service. Service itself was rated as 4 because one of the problems still exists.since leaving rhe dealership. More

by sbrinasimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Jerry's Toyota responded

Thank you for taking the time to leave us a detailed review of your experience. We appreciate your kind words on Kristopher! We would like to hear more about your experience with the existing problem on your vehicle since leaving the dealership. If you would like, please feel free to email our Service Manager Neal Hillenburg at nhillenburg@jerrysautogroup.com or give us a call at 410-661-5700. Thank you.

September 21, 2022

Jerry Toyota is the best excellent customer service I would recommend everyone to stop into Jerry Toyota on Belair road. More

by Lojohnson67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam harrow
Sep 22, 2022 -

Jerry's Toyota responded

Thank you for taking the time to leave us such a stellar review and recommending us to your family and friends! Congratulations on your new vehicle!

Sep 22, 2022 -

Lojohnson67 responded

Thank you very much.

September 20, 2022

My first new car purchase- they made everything very easy! Paul was very helpful. Looking forward to utilizing all of the additional incentives Jerry’s has to offer. More

by Rylee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Southard
Sep 21, 2022 -

Jerry's Toyota responded

Thank you for leaving us a stellar review on Paul and the buying experience at Jerry's! We look forward to having you in for your vehicle's services needed!

September 16, 2022

I was excited for Jerry’s listed inventory - but almost none of the new vehicles listed were actually available. And once I actually talked to a sales person on the phone, everything was being marked up we More

by pulses.keel-0f
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“Chrissy, Kris and Ashley”
Sep 16, 2022 -

Jerry's Toyota responded

I’m sorry to see your visit warranted this review. Please email our General Manager Matt Bukowski at mattb@jerrysautogroup.com if you would like to discuss your experience further.

September 14, 2022

Excellent service received today. They very welcoming and addressed all my service needs. Thanks for great work. More

by abubakar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Paul
Sep 15, 2022 -

Jerry's Toyota responded

Thank you for taking the time to leave us a wonderful review! It is our pleasure to serve you and thank you for choosing Jerry's!

August 28, 2022

This dealership went above and beyond to get me approve and when I told them that I was having some issuer with my car, they immediately took care of it More

by Errol Lindo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jerry's Toyota responded

It's our pleasure to serve you. Thank you for choosing Jerry's and congratulations on your new car!

August 27, 2022

Surprisingly pleasant unexpected overall glad I stopped by for advice and came home with a new car More

by Yardman4815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hyde
Aug 29, 2022 -

Jerry's Toyota responded

Congratulations on your new car! Thank you for leaving us a wonderful review!

August 26, 2022

Happy with the service never have a problem every one is nice like it better when we could pull up and get service right away More

by Hammerstein02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son, Paul Southard, Brooke Cymek, Domonique Beatty
Aug 29, 2022 -

Jerry's Toyota responded

We love to hear how wonderful your experience was! Thank you for taking the time to leave it!

Aug 29, 2022 -

Hammerstein02 responded

Always a pleasure

...
25
...