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Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 941 reviews
September 21, 2022
Jerry Toyota is the best excellent customer service I would recommend everyone to stop into Jerry Toyota on Belair road. would recommend everyone to stop into Jerry Toyota on Belair road. More
by Lojohnson67
September 20, 2022
My first new car purchase- they made everything very easy! Paul was very helpful. Looking forward to utilizing all of the additional incentives Jerry’s has to offer. easy! Paul was very helpful. Looking forward to utilizing all of the additional incentives Jerry’s has to offer. More
by Rylee
September 16, 2022
I was excited for Jerry’s listed inventory - but almost none of the new vehicles listed were actually available. And once I actually talked to a sales person on the phone, everything was being marked up we none of the new vehicles listed were actually available. And once I actually talked to a sales person on the phone, everything was being marked up well over actual value. I get that it’s a hot car market and that there is a part shortage driving pricing but I HATE feeling taken advantage of- and that was 100% the feel. “If you are desperate for a car, we have one for you with a 20% mark up.” I never made it to the actual showroom. I took my business elsewhere. More
by pulses.keel-0f
Employees Worked With
“Chrissy, Kris and Ashley”
August 28, 2022
Surprisingly pleasant unexpected overall glad I stopped by for advice and came home with a new car by for advice and came home with a new car More
by Yardman4815
August 28, 2022
This dealership went above and beyond to get me approve and when I told them that I was having some issuer with my car, they immediately took care of it and when I told them that I was having some issuer with my car, they immediately took care of it More
by Errol Lindo
Employees Worked With
August 26, 2022
Happy with the service never have a problem every one is nice like it better when we could pull up and get service right away nice like it better when we could pull up and get service right away More
by Hammerstein02
Employees Worked With
Other Employees :
Jimmy Son, Paul Southard, Brooke Cymek, Domonique Beatty
August 25, 2022
Honestly, If I could give a Zero Rating I would. A TOYOTA DEALERSHIP TO AVOID: I have been in the market for a new vehicle. This business model has changed due to a Global Pandemic, Chip Shortage A TOYOTA DEALERSHIP TO AVOID: I have been in the market for a new vehicle. This business model has changed due to a Global Pandemic, Chip Shortages, and The Dog Died. Whatever. Now, dealers are requiring customers to put a deposit down on a vehicle, and pay thousands of dollars over MSRP just for the privilege of doing business with them. I use all the car sites to get information and call when I see something worth calling about. I Called Jerry's Toyota in Nottingham, MD because they were advertising a new hybrid almost $6k below anyone in the US. I was pretty excited about that, sent an e-mail of introduction and said I was ready to buy. Subsequently, I called the dealership to inquire and was met by the rudest Sales Manager, who basically said. "That vehicle price is for in-state buyers ONLY! If you don't like it, go buy from your state. If you want to buy from us, we will raise the price by $6000, or you can buy from your state. Before I could get a word in, I heard a click, and the call was done. I found the dealership on Car Guru. Car Guru, sent me an e-mail and asked for a Dealer Rating. I of course gave a 1-star rating which is bad enough, but another manager reached out to me and doubled down on the poor service and actually put the blame on me because I had the audacity to call them from out of state. All I want to do is buy a new vehicle at a fair price. There are some really good salespeople in the auto industry, but Jerry's Toyota is not one of them. More
by BOB_VW
August 21, 2022
Very helpful salesman put a hold on the vehicle went back later next day made the deal on my suv. Went to the bank to get a certified check but got there 15 min. Late no check they still let me take the car later next day made the deal on my suv. Went to the bank to get a certified check but got there 15 min. Late no check they still let me take the car home that day with out a dime just my word.ps got a awsome interest rate. Awsome experience thanks More
by lumberjack454
Employees Worked With
Ed Hiken
