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Jerry's Toyota
Baltimore, MD
938 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 938 reviews
September 26, 2016
I thought there was no hope. I had filed bankruptcy and my credit score was terrible. I was afraid I was going to be stuck with my current car which I owed double what its worth. I had filed bankruptcy and my credit score was terrible. I was afraid I was going to be stuck with my current car which I owed double what its worth. I received a flyer for Jerrys that let me know they had options for me. Tom was great! I texted back and forth that morning and by the end of the day he got me a great deal on a 2015 Toyota Corolla! He got me a decent rate and more importantly a way to establish my credit history. I absolutely love my car and will be referring them to all my friends. More
by aanna937
Employees Worked With
Tommy Thomas, Chad Votta
September 24, 2016
Horrific This has been the most horrific experience I have ever been through. Chad and Tom seemed like great people. Then, in order to make a sale they forged This has been the most horrific experience I have ever been through. Chad and Tom seemed like great people. Then, in order to make a sale they forged a letter from an employer whom I was on workers comp with stating I would be back to work on the 6th of September. Well, I am totally disabled and can never return to work. I furnished them all the paperwork they needed proving this. Including, a letter from social security. But, because they couldn't get financing for the amount they wanted they seen fit to forge a letter from my company. Now, I am out the money for hiring an attorney, as well as not knowing what to do with a car they told me they had financed when they let me and my wife drive off the lot with it all papers signed. Then on top of this they call me to come sign more paperwork telling me they had a new lender and when I got there they tried to get me to sign blank paperwork. What kind of dealership or professional company does these kind of things or lets their employees do this to people? Especially disabled people. I do not understand it. These guys are shysters and should not be allowed to deal with the public. Oh, and Tom also threatened to take my husbands cane and beat him with it. Do Not Deal with this company!!!!!!!! More
by tnt2001
Employees Worked With
Tommy Thomas, Chad Votta
September 22, 2016
Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and keeps customers informed. More
by Jfm
Employees Worked With
John Good
September 22, 2016
Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my vehicle. Wash my vehicle after the service and explain every thing to me thoroughly. When appointed I am always out within the hour. Start to finish this is the best service department for my needs. More
by Bluebell Tundra
Employees Worked With
Sheena Colbert
September 22, 2016
Third vehicle leased from Jerry no problems This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there More
by pudge
Employees Worked With
no, Antwan Burston
September 19, 2016
New Tacoma Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can onl Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can only speak for myself, and MY experience was everything I had hoped for. The salesman was professional and courteous, not pushy. The vehicle I wanted in the color I wanted was available and after a few comparisons of other vehicles I purchased my new Tacoma and cannot say enough good things about it. More
by Robert Heede
Employees Worked With
Hamid Dadpay, John Guerriero, Polly Mason
September 16, 2016
Satisfied Uber driver Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the insp Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the inspection that I need it which was a state inspection I was told I needed a safety inspection More
by sugarloaf 66
Employees Worked With
Eric Hammer
September 15, 2016
45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service was on time - as scheduled. 3. Gracious hospitality. 4. Excellent workmanship. More
by Froggy
Employees Worked With
do not remember names
September 15, 2016
Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when completed I reviewed my checklist and everything was green. That's good but last visit it showed 2 areas in yellow. Makes me wonder if my car got a thorough inspection this time. More
by yofeeel
Employees Worked With
Not sure
September 15, 2016
Excellent customer service Eric was extremely professional, he sat me down spoke to me in detail and even gave me some pointers regarding uber and exchange leasing. I'm very sat Eric was extremely professional, he sat me down spoke to me in detail and even gave me some pointers regarding uber and exchange leasing. I'm very satisfied with how he dealt me. More
by Andrew Crocker
Employees Worked With
Uber Dana, Erick Moskos
