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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

October 01, 2018

My experience was wonderful for the 2nd time! John Sanders was wonderful as usual & very helpful, because of him I got what I wanted & more! I'm so overjoyed about my new car! More

by Thomasnala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders, Jimmy Son
Oct 02, 2018 -

Jerry's Toyota responded

Thank you for the great review! We’re so happy we were able to find the best deal for your new Toyota. We hope that you share with your friends how great of an experience you had with our dealership. We’d love to continue to grow in order to continue to provide great service! Again, thank you for your feedback. Take care.

September 27, 2018

Purchasing new car Paul was an excellent representative for this dealership and a pleasure to work with. I would certainly recommend him to friends and colleagues. He p More

by Priusfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 27, 2018 -

Jerry's Toyota responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and personable customer service and I'm glad that our team made such a great impression on you. We look forward to working with you or anyone you might send our way in the future.

September 26, 2018

Paul is the man! If you want a salesman that can walk you through the car buying process in a timely fashion and thoroughly. Paul is your go to! I didn’t even have to More

by Iforgot16!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 26, 2018 -

Jerry's Toyota responded

We couldn’t be happier that Paul and our team is able to provide the support you with a great car buying experience. We hope you are enjoying your new Toyota, please come back to visit anytime!

September 24, 2018

Jerry's Toyota is the Best! All Jerry's employees are always very courteous and extremely knowledgeable. I have been coming to Jerry's for a long time, and I wouldn't think of b More

by signofthefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember all their names, but they were all great!, Paul Southard
Sep 24, 2018 -

Jerry's Toyota responded

Thank you for taking the time to share your opinion on Jerry’s to the our future customers. We take pride in delivering exceptional service and we are overjoyed to see our dedication appreciated. We look forward to working with you or anyone you might send our way in the future. Best regards.

September 24, 2018

Yolanda’s wonderful customer service! We took our car in for brakes. Every time we sit down with Yolanda it’s always a pleasant visit. She made sure we had a shuttle and didn’t wait long a More

by Karen I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders, Yolanda Daughtry
Sep 25, 2018 -

Jerry's Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with everyone –and we agree, Yolanda is truly a gem to have on our team! We count ourselves lucky for having team member like her on our team. We look forward to working with you again in the future.

September 23, 2018

Great experience from beginning to end I have nothing but compliments for Paul and Jerry's Toyota. The entire experience was no pressure and no hassle. I got a great deal on a new Highlande More

by Will74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard, Jimmy Son
Sep 24, 2018 -

Jerry's Toyota responded

Will, thank you for the great review! We’re so happy we were able to find the best deal for your new Highlander. We hope that you share with your friends how great of an experience you had with our dealership. We’d love to continue to grow inorder to continue to provide great service! Again, thank you for your feedback. Take care.

September 18, 2018

Great dealership, would not buy a vehicle anywhere else! Great dealership, would not purchase a vehicle anywhere else! Chad and Kris where great. From sales to management to facility to inventory and pricing More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski, Kris Ruhling, Mike Diskin, Chad Votta
Sep 19, 2018 -

Jerry's Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Chad and Kris were able to provide you with the excellent experience we strive to provide all our customers. Congratulations on your new vehicle! We look forward to working with you again in the future.

September 06, 2018

Exceptional service from an exceptional salesman Paul was amazing, he made the process simple and painless. I would recommend him to any of my friends and family, if they are ever in need of a new o More

by cholehan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Sep 10, 2018 -

Jerry's Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We look forward to working with you again or anyone you might send our way in the future!

September 06, 2018

Quick and painless! The entire staff made me feel welcome and made my experience so pleasant. The vehicle I selected was ready for my test drive when I arrived for my app More

by Ashley Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Sep 10, 2018 -

Jerry's Toyota responded

We appreciate the time it took for you to give us this feedback! We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We look forward to seeing you again. Congratulations on your new vehicle!

August 28, 2018

Worst experience ever - Not Honest I spoke to the GERARD KING on the phone and I told him that I had to drive for 1.5 hrs to get to the dealer's place. I provided the out of the door pr More

by Sai Maddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerard King
Aug 28, 2018 -

Jerry's Toyota responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Matt Bukowski | General Manager

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