Jerry's Toyota
Baltimore, MD
Filter Reviews by Keyword
By Type
977 Reviews of Jerry's Toyota
Jerry’s & Paul Southard Rock! Start to finish this purchase was on point. I experienced the loss of my mom at the exact moment of the transaction. I was expedited and treated with Start to finish this purchase was on point. I experienced the loss of my mom at the exact moment of the transaction. I was expedited and treated with respect thru the whole experience. This included follow up to check in on how I was doing. Thank you so much! More
Great Very easy to work with. Would recommend him to friends and family. Will be returning to him on my next car purchase was a great experience Very easy to work with. Would recommend him to friends and family. Will be returning to him on my next car purchase was a great experience More
First class service Paul went above and beyond to help us get our new car. From negotiating to get us a great price, to personal service and follow up, he devivered first Paul went above and beyond to help us get our new car. From negotiating to get us a great price, to personal service and follow up, he devivered first class service. More
Excellent service and honesty We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest in We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest information More
Great customer service Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Purchased 2 cars from Kris Ruhling at this point and would definitely purchase my next car from him More
Kris Ruhling was extremely rude and unprofessional We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this per We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this person who’s supposed to provide good customer service. More
Bait & Switch Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Ver Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Very Sad! low energy. More
Always satisfied I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great w I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great work Jerry’s. More
Bait and switch I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are aski I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are asking. This markup nearly doubled the value I was expecting to pay, based on their advertisements. I immediately left the dealer after speaking with the manager Kris, as he stated this is normal practice for their advertised prices. I would not trust anything I’m told at this dealer and I will never return for any reason. More
New vehicle I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody More

