Jessup Auto Plaza

Sean Tisdale is an amazing advisor, he is always looking for his customers. Very professional and excellent customer service. Eric for his customers. Very professional and excellent customer service. Eric More

I've bought multiple cars from Jessup Auto Plaza over the last 8 years and consistently had excellent experiences with both sales and service. I want to give a special shout-out to Sean; he's been exceptiona last 8 years and consistently had excellent experiences with both sales and service. I want to give a special shout-out to Sean; he's been exceptional in taking care of me and my family in the service department. I highly recommend checking out Jessup Auto Plaza for all your automotive needs. Sean & Ron, Once again Thank you 🙏 More

I took my car into Jessup Service on 11/09/2023. This was for an oil change, tire rotation and to diagnose an exhause noise coming from the front of the car that started and slowly got worse from my This was for an oil change, tire rotation and to diagnose an exhause noise coming from the front of the car that started and slowly got worse from my previous visit to Jessup where they diagnosed a power issue with the car and found that Jessup had overfilled my transmission by 4 quarts. Jessup diagnosed the current issue with my car to be a problem with the engine air filter installation and that it was probably put in wrong when I put it in 14 months prior to that and proceeded to charge me alot for the diagnosis. The car had been into Jessup when they kept it for two weeks to diagnose the power issue when Jessup found that they overfilled my transmission by 4 quarts. It is only expected that at this time when Jessup was checking the power issue they looked at the engine air filter. I had no proof but I do know the issue did not start until I got the car back from Jessup. Jessup could care less that the exhaust noise was probably caused by them, all they wanted was their money. On a positive note (even though I don't think it makes what they have done to my car better) communication with the service department was good and prompt. More

Genaro made the experience as easy and stress free as possible which was highly appreciated possible which was highly appreciated More

I cannot believe how fortunate I was to have connected with Carlos Rodriguez at Jessup Auto Plaza. From the moment I dialed their number and heard his voice on the other end, I knew I was in for something with Carlos Rodriguez at Jessup Auto Plaza. From the moment I dialed their number and heard his voice on the other end, I knew I was in for something special. Carlos exudes a level of professionalism and genuine care that is truly unparalleled in the car-buying experience. Even though the Buick I had my heart set on wasn't in stock initially, Carlos took the time to note my preferences and promised to keep an eye out. True to his word, he called me a few weeks later with the exciting news that he had just received the perfect match. The test drive was a revelation. Carlos didn't just hand me the keys and stay quiet in the passenger seat like I've experienced elsewhere. Instead, he took the time to showcase every remarkable feature the Buick had to offer, leaving me utterly impressed. Closing the deal was an absolute breeze, thanks to Carlos' expert guidance and transparent approach. He left no stone unturned, meticulously going over every detail from driving dynamics to cutting-edge safety features, and even delving into the realm of infotainment. It was abundantly clear that Carlos wasn't just interested in making a sale, but in ensuring that I felt completely confident and informed about my new purchase. What truly sets Carlos apart, though, is the genuine care he extends beyond the transaction. A few days after I drove off the lot, he reached out to check on how I was enjoying my new ride and offered his assistance with any questions that might arise. That level of follow-up and dedication is something I've never encountered before in the world of car sales. This was my inaugural experience with Jessup Auto Plaza, and I must say, I am absolutely blown away. Carlos Rodriguez is the embodiment of what an auto sales professional should be - knowledgeable, courteous, and a true asset to this dealership. Thank you, Carlos, for turning what can often be a stressful process into an unforgettable and enjoyable journey. You've gained a customer for life! More

Fast service, comfortable waiting room, clean bathrooms, and friendly staff, Melissa and Stan were especially helpful. and friendly staff, Melissa and Stan were especially helpful. More

had my truck in for service and Brandi was able to get me all taken care of. all taken care of. More

Very helpful, knowledgeable and honest. Great product knowledge and kept us informed through the entire process. Great product knowledge and kept us informed through the entire process. More

Nelson is by far the best. He goes above and beyond to make sure that his clients are happy. My husband I will continue to go to him for years to come. We will follow him anywh He goes above and beyond to make sure that his clients are happy. My husband I will continue to go to him for years to come. We will follow him anywhere. I have always hated buying a car and he completely changed how i view dealerships and the car car buying experience. He was fast, knowledgeable and caring. I suggest everyone and anyone come and see Nelson! More

Beautiful facility, very nice people and our salesman Nelson was great! We will be recommending them to our friends. Nelson was great! We will be recommending them to our friends. More