It started with my visit to the repair department. I brought my 2004 SRX in to be diagnosed for a problem. After the friendly,professional check in, they offered me a loaner car.
Mind you my car is 14+ years old. Never in my wildest dreams did I expect a new 2018 XT5 for my use! Without asking, FLABBERGASTED! Well my car was terminally I'll. Repairs exceeded value. Enter Gary L.
This big smiley, impeccably dressed gentleman introduced himself to me and offered to assist me. I had fallen in love with my loaner car so I inquired about purchasing that.
We ran the numbers and I was quite impressed with the outcome, however my champagne taste on a beer pocketbook didn't quite work.
However Gary was attentive and listened to my likes. Instead of discarding me and showing me the door. He took the time to research other vehicles that were in the champagne line and still affordable. All the time being gracious and polite. We found a car (2016 SRX Sill under warranty) that was all I hoped for and then some and was affordable. I left the dealership feeling good about my purchase without having to check all my pockets to see if I had been fleeced. Gary's calm assured attitude and non pushy manner made all the difference.
I will definitely return here.