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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
967 Reviews

967 Reviews of Jessup Auto Plaza - Service Center

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January 21, 2025

Customer service interface (Daniel) was good. Daniel was responsive and kept us informed of what was going on and their recommended fix. Transportation to/from house while car in repair shop was More

by hondot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I brought the car in because my check engine light came on. Unfortunately, the cost of repair far exceeds (by a factor of 10) the value of the car. Sergio said the car will keep charging until such time as More

by kurtjacobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Sergio is the simply the best. Got me in and out quickly, didn't waste my time and did it with incredible professionalism. Very impressive. More

by premonitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Daniel is always very informative and thorough when our truck is in for regular maintenance and service. More

by gmcclusky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Great service busy shop but wait not bad USMC supporters have served the valley Honorable More

by dmcnuttt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Patrick, at the service desk was very knowledgeable and helpful when it came to explaining the process. David the service tech that I went with on a ride with to narrow down the noise was helpful and thoro More

by rdlee1435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service desk
January 17, 2025

Jessie was great to work with and quick to respond to my questions about my vehicle More

by nan.bogner03
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Service was great and satisfied with repairs. Frank was excellent with following up with us. Thanks More

by laverne1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank I auto repair dept
January 17, 2025

I've been waiting 2 months to get my car back and they still don't have it right. More

by bill_bender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
January 17, 2025

CUDOs to Patrick in your Service Dept to expedite my battery replacement ! Best Service yet at Jessup - please forward to Dan More

by zavodnikd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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