Jessup Auto Plaza - Service Center

Brought my vehicle in for an oil change and to diagnose a few problems, ended up without my truck for two days few problems, ended up without my truck for two days More

Very happy with my service advisor Sean T. and the work done by the service department. and the work done by the service department. More

First of all it is very difficult to use this site to review. Had to reset a password since I didn't know the last one I used on this site. To recap previous review: Service is slow and hard to get i review. Had to reset a password since I didn't know the last one I used on this site. To recap previous review: Service is slow and hard to get info about when you can pick up the car. Ridiculously expensive. Parts are hard to come by and often out of common parts you should have. Service techs don't investigate a fix enough and just tell the rep it's not reparable without new parts which cost a ton. I didn't wait assuming it would take twice as long as what is quoted--my previous experience. Your charging to use a credit card absolutely sucks! More

Very prompt and called to report when my car was finished. Thank you for the ride home! finished. Thank you for the ride home! More

Antonio did a good job of taking care of YOUR systemic problem of not linking parts to service. You, Jessup need to do better ! problem of not linking parts to service. You, Jessup need to do better ! More

I highly recommend both Sean and Jessup Sean is very friendly and knowledgeable and goes above and beyond. friendly and knowledgeable and goes above and beyond. More

Brandie handled her job professionally, she reviewed the work order with me and was efficient in returning my car. work order with me and was efficient in returning my car. More

Convenient and timely scheduling. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. More

I choose not to write a 15 word review. Your request is over the top. Your request is over the top. More

5 hours to get an oil change! Poor wash job at end of service! Poor access to get updates! Poor wash job at end of service! Poor access to get updates! More