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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,010 Reviews

1,010 Reviews of Jessup Auto Plaza - Service Center

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January 29, 2025

Brought my vehicle in for an oil change and to diagnose a few problems, ended up without my truck for two days More

by aaron.medina1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat
January 29, 2025

Very happy with my service advisor Sean T. and the work done by the service department. More

by Shell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

First of all it is very difficult to use this site to review. Had to reset a password since I didn't know the last one I used on this site. To recap previous review: Service is slow and hard to get i More

by donrfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Very prompt and called to report when my car was finished. Thank you for the ride home! More

by TONILVICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Antonio did a good job of taking care of YOUR systemic problem of not linking parts to service. You, Jessup need to do better ! More

by fredsiebenmanniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
January 28, 2025

I highly recommend both Sean and Jessup Sean is very friendly and knowledgeable and goes above and beyond. More

by Ckushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Brandie handled her job professionally, she reviewed the work order with me and was efficient in returning my car. More

by cbezner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Convenient and timely scheduling. Text progress provided, which is reassuring. Car returned clean. Everything that needed attention received it. More

by kreghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I choose not to write a 15 word review. Your request is over the top. More

by colliercpa
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

5 hours to get an oil change! Poor wash job at end of service! Poor access to get updates! More

by neildmanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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