Jessup Auto Plaza - Service Center

Always a pleasure when taking my Chevy here. I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service I have dealt with the collision center as well as service department!! Everyone was helpful with excellent customer service More

Very friendly , made sure everything was written down for the work to be done on my car the work to be done on my car More

The work they did on the car seems like it’s OK. But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pu But when it came time to pick it up, I had to wait along time possibly 30 minutes plus just to pay my invoice, then a 30 minutes for the car to be pulled up and it was not washed. I then had to wait for it to get washed. that’s the biggest problem More

Very friendly my friend got a job here and as much as I don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand ne don’t always trust the car dealer knew I could trust do to a friend who has worked here some time now And it has exceeded my wish of a brand new car owner and also extended help I needed when I called. So happy and plan to cajole back here for all my future trade and purchases More

My service advisor is Sergio Ron and Savana is the loaner vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting th vehicle coordinator, these associates are the best in customer service , they coordinate when the vehicle is left in the shop for repairs. Getting the arrangements done regarding loaner vehicle, Savana is the best .Sergio knows GM products and services and gets the job done right .I feel very comfortable leaving my Escalade in Sergio”s hands because I know my truck will be fixed right with no issues.These associates are great asset to Jessup Cadillac and I wish them all the best .A very happy and loyal GM customer. More

Jessup has always delivered top quality service and products to our family for the past 30 years. products to our family for the past 30 years. More

A very professional service department. They do their best to have the service done in a timely manner. They do their best to have the service done in a timely manner. More

I can schedule an appointment in a reasonable time. The Service Department takes care of me right a way when I come in. They provide transportation which arrives pretty fast. I like working with Sean. The Service Department takes care of me right a way when I come in. They provide transportation which arrives pretty fast. I like working with Sean. He reminds me that I can use my points to pay for services. More

no followup then car is to be ready will not even look at you or even say working on it or will check on it. they will give you a routine tipe response because they never even checked on car. I will think ve you or even say working on it or will check on it. they will give you a routine tipe response because they never even checked on car. I will think very hard before I go back More

No sirven para atender al publico tienen un servicio pesimo mas el departamento de servicoo pesimo mas el departamento de servicoo More