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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,006 Reviews

1,006 Reviews of Jessup Auto Plaza - Service Center

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June 18, 2024

Friendly customer service, and a comfortable clean waiting area provided. Job completed in a timely manner and delivered upon completion. More

by jacqui92407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the young ladies name.
June 18, 2024

Clean, professional, quick. Service advisors are the best and was able to answer all my questions. This is the only dealer I’ll use and I have been to other Cadillac dealers tha More

by placeforone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Daniel is always very knowledgeable and helpful. I am always able to get status updates and know when to expect my vehicle to be ready for pickup. More

by gmcclusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
June 17, 2024

Sean was great, and he really listens and is very helpful. Uber was a big plus. Great experience and my vehicle never goes anywhere else. More

by Barry Burgelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Let them know I was in a hurry and they got me out of there in a timely manner. Was pleased with service More

by jess28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa miller
June 17, 2024

Stan and the service department go out of their way to serve you and provide answers to every question that you have More

by kimbechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
June 17, 2024

I am a long time, loyal customer, and have always been completely satisfied, even impressed, with Jessup. Bought a fabulous Cadillac in 2014 and Jessup maintanence has kept it in perfect condition. Have a More

by jdbillcae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia, Service Dept.
June 16, 2024

Service was completed. All is well. Using Lyft for the ride to and from ✔️ Our service helper was great More

by cherylkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Miller
June 15, 2024

Completion of service was promised to be completed in three hours and was completed when promised More

by KMIZACK61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall service member
June 15, 2024

I don’t have anything great or bad to say about this place. I just take in my vehicle for service and it’s ready as expected no sooner than expected. Wait time is as expected. More

by PPATTY2450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
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