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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,164 Reviews

1,164 Reviews of Jessup Auto Plaza - Service Center

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August 06, 2024

I appreciated the service but they said it would take a few hours and it took most of the day. More

by maborchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Mejia
August 06, 2024

Service Department always delivers. They under promise and over deliver. I'm always satisfied when I bring my vehicle in for service at Jessup. More

by Jeff B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Quick response on updates, Long, wait times for Products. Service manager a lot of help More

by stapia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Great service team and great service provided my go to dealership for all my GM needs. More

by Jose224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Stan and the service techs did a fantastic job. They even gave me a heads up on possible issue i may have down the road. Dan Jessup, the 3% fee for credit card use was a big disappointment. thi More

by mlfournierpsca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan service dept
August 06, 2024

Great service and great staff, everyone of the staff members were very polite and professional. More

by JDUTEL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Great service and follow through by letting me know the progress of vehicle but wait time can be long so plan accordingly but appreciate car wash thanks More

by SHASHBITOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Handled my routine maintenance quickly advising me I needed to replace my tires before my cross country drive. Went above and beyond removing an old stain that was on the drivers seat back. I always go More

by joan92262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
August 05, 2024

My car was fixed quickly and I liked the free ride to and from the dealership. More

by sremington2171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
August 05, 2024

Jessup is always great with keeping the customer informed on updates during auto service. Dan is excellent and kept me updated and went out of his way to help with discounts coupons that had been mailed to More

by mkinman917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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