Jidd Motors Mitsubishi

If there were 6 stars I'd leave them for these folks :-). I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car d I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car dealers over the past several weeks. There have been horror experiences and some meh experiences, but this one was something else entirely and made me believe that there is still light out there. I am beyond impressed with the quality of cars this dealer has, the immaculate condition they are all brought to inside and out before being offered for purchase, and most of all the incredible team of salespeople and finance people who supported my quest. Starting with the salesperson, Jeremy, who appeared to know every - and I mean every - single feature and detail about every single make and model car we drove, something rare. In addition, he was the first salesperson to actually listen to me and identify my priorities and wants and to dial in into the exact vehicle for me, surprising and delighting me. I went in to test drive an Alfa Romeo Stelvio but felt it wasn't for me, so Jeremy suggested we drive a couple of others (such as the Land Rover Discovery Sport) in the same or similar class and each subsequent vehicle kept honing in on the perfect match until we did find it - a Mercedes-Benz CLA. Throughout the process, he listened to everything I said and that helped him continue to refine the process until we found that perfect car for me. The sales manager, Hesmi, was another breath of fresh air. A true car enthusiast (as well as Jeremy), he took his time to sit down in the Alfa with me and to walk me through all aspects of owning an Alfa from the perspective of an actual owner. He genuinely did everything in his power to dial in the deal to where the cost and the perks of the deal made a compelling package. Finally, the finance manager, Justyna, completed the happy trio by being very clear about the terms of the deal, working tirelessly to get me approved (no small feat) and to protect the new purchase with an extended car warranty at an amazing price for many years of coverage. At all times, I did not feel pressured or rushed but instead felt we were all working together as a team towards the same goal - defining it, refining it, preparing for it and executing it. I know that for my next purchase this is the first place - and I hope the last place - I will visit again to secure my next vehicle. I can highly recommend that you start here as well. :-) More

It was good communication, Othman is very helpful and gave me the best sales experience ask for Othman ! gave me the best sales experience ask for Othman ! More

Othman and Numa made my experience very nice and got me going home in my dream s580 recommend everyone to go to them ! going home in my dream s580 recommend everyone to go to them ! More

Othman Ali, was a great salesman he made sure i got the deal i needed what a great guy! deal i needed what a great guy! More

Great manners very happy with purchase very smooth transaction to-from start to finish of the purchase transaction to-from start to finish of the purchase More

VERY DECEPTIVE ! !! DON'T TRUST ANYTHING THEY SAY !!! ESPECIALLY THE FINANCE DEPARTMENT. If you do buy from them, just assume that the vehicle will be an "AS IS" purch !! DON'T TRUST ANYTHING THEY SAY !!! ESPECIALLY THE FINANCE DEPARTMENT. If you do buy from them, just assume that the vehicle will be an "AS IS" purchase. Bring cash or your own financing ! DO NOT use their loan services and definitely look at every document for accuracy ! I left there with an envelope which I thought contained my sales contract and loan agreement ( I didn't check the envelope) it was late and I had a 5 hour drive back home. So I had no Bill of Sale or proof of purchase. Once I finally received the paperwork, I noticed that they showed $1000.00 less for my trade than what was agreed on. They withheld the title and Bill of Sale until I had a "safety and emissions" done. But an out of state purchase (Missouri) requires a Vin # verification ! It's impossible to get a vin verification without a title to verify with !!! But since I had a small loan, they wouldn't send me the title or paperwork. So, I paid the loan off sent them the notarized "lien release" and they finally sent me my documents. I guess what I'm try to say is, this place isn't worth your trouble ! Look somewhere else ! The salesmen are very inexperienced and offer zero help, so know what you are buying and don't expect any help after the sale. There are several good dealerships out there, this just isn't one of them. Good Luck in your search ! More

I had an awful experience with a salesman named Julian at Jidd Mitsubishi. I contacted him about a Ford pickup truck listed on Marketplace, and he told me it had just arrived and was currently in service. Th Jidd Mitsubishi. I contacted him about a Ford pickup truck listed on Marketplace, and he told me it had just arrived and was currently in service. That turned out to be a flat-out lie—the truck had already been listed for over three weeks. Julian wasted my time and showed absolutely no honesty or professionalism throughout the process. On top of that, he was rude, dismissive, and had some of the most unpleasant customer service skills I’ve ever dealt with at a dealership. If you're looking for someone to treat you with respect and be upfront about the vehicles they’re selling, do yourself a favor and stay far away from Julian. This experience completely turned me off from doing business with Jidd Mitsubishi. More

Don't waste your time going to this dealership. If you're looking for a dealership with dishonesty at the top notch, fraud and scam, there is no better place to start. Jidd Motors is the right plac If you're looking for a dealership with dishonesty at the top notch, fraud and scam, there is no better place to start. Jidd Motors is the right place to experience all that. I went there to get a BMW X6 in Feb 2025, after driving it for 5 weeks with a little over 1,000 miles, the car stopped working due to corrosion. The car was inspected by BMW accredited dealer and they confirmed that the corrosion has in fact been laying in there for a long period before they sold it to me. Every avenue to make these thieves take accountability has been super difficult. These people just don't care about customers at all. Forget all those nice reception you get before buying the car, once you pull out of their lot, its a wrap. Please do your due diligence before going here. If at least you are not sure of what to do, after buying the car take it to accredited dealership and go do a full diagnostic the very next day and be ready to encounter their xx. They're nothing but headache. If I were you, I would avoid them. To verify, read their reviews and filter by the lowest stars, you would see 80% of the complain is about their cars being faulty in very short period after buying it. Also, you will see them chasing you about to post a review about them. I bet you'd go back and edit. There's high chance of that. Long story short, they're fraud, thieves, scammers and liars. Oh DO NOT buy their GAP. It's crap. More

This is a scam operation of the highest order. DO NOT! I REPEAT... DO NOT ! buy a vehicle from this place I learned the hard way by not reading the dealer reviews!!!! They will put addons in the DO NOT! I REPEAT... DO NOT ! buy a vehicle from this place I learned the hard way by not reading the dealer reviews!!!! They will put addons in the contracts and tell you verbally it's free. But in reality you pay for them for it. When you cancel the contract they take the money out of the employees pocket. Therefore they actually never cancel the warranty because no employee want to have money taken from them. Then later they rush you to give them a high review so the employee can be salesperson of the month. Not to mention they are not truthful about the repair warranty. They use it as an insert to sell the vehicle faster. They are not above disconnecting the battery to reset the check engine light for a faster sale. It happened to me, Jidd Mitsubishi motors / volume Cas is a predatory dealership.stay away. More

BEWARE AND STAY AWAY from Jidd Motors Mitsubishi in Desplaines, IL . They are the most dishonest scammers and a ZERO rating if available would be more accurate! They sold us a vehicle with a major pre- Desplaines, IL . They are the most dishonest scammers and a ZERO rating if available would be more accurate! They sold us a vehicle with a major pre-existing defect and deliberately lied and concealed it from us! Just do your due diligence and research all online reviews and complaints including the BBB that have been reported against them. Their COO James, and CEO Nick were informed and shown proof of the defect and initially said they would make it right, however it's been 5 months and not only have they back tracked what they said but they are now evading and refusing to be accountable to pay the full costs to repair the vehicle defect! THEY NEED TO DO THE RIGHT THING AND FIX THEIR WRONGS by providing in writing what they say they will do and stop misleading and engaging consumers with false advertising and selling vehicles that are mechanically defective. AVOID them at ALL COSTS! Official complaints against Jidd Motors Mitsubishi with The BBB, The Illinois Attorney General, The FTC etc will be proactively pursued. Jidd Motors Mitsubishi and it's associates from top to bottom need to make their wrongs right and stop blatantly violating consumer's rights! More