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Jidd Motors Mitsubishi

Des Plaines, IL

4.8
3,850 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1313 Rand Road

Des Plaines, IL

60016

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Showing 3,850 reviews

November 14, 2018

Poor communication and No professionalism at all No professionalism at all. I bought Lexus 350 sports. Everyone at Dealership will give you different stories and will up charge by telling bunch of More

by Mitun123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Swire
Nov 14, 2018 -

Jidd Motors Mitsubishi responded

Hi, we have been nothing but professional with you. We have clearly disclosed the purchase price of your vehicle. Since you were financing the vehicle it needs to get funded by the bank before we release the vehicle for transport. There's nothing we can do to speed up this process. We wish you the best of luck and congratulations on your purchase!

November 14, 2018

Great Experience I’ve never had such a quality experience buying a vehicle. Customer Service was number one. I knew at every moment that I was in the dealership everyo More

by tiffanyph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meka, Norma, Mohammad Owaynat
November 14, 2018

Not recommend dealer I don't recommend this dealership, i got a very bad experience a one year ago since i purchased a 535i xdrive and the check engine light lighted in th More

by GG977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Grinvalds, Sam Odeh
Nov 17, 2018 -

Jidd Motors Mitsubishi responded

Hello GG977, Why did you wait a year to contact us? Not sure what car you bought but we always encourage customers to get an extended warranty on any European import vehicle as they're known to have issues. You can always bring the car to our service shop and we can diagnose the issues.

Aug 15, 2019 -

GG977 responded

Man are you serious? One year means writing my review here after having the car ! My respond to bring back the car to your dealership was after a few days from buying it and you know that very well because i called you personally, or you forgot that ! And you know all the story! You guys didn't show any responsibility to take back the car according to the one month money back warranty!

Aug 15, 2019 -

Jidd Motors Mitsubishi responded

Please provide us your full name and contact number so we can look up your deal in order to help you. Best Regards, Jidd Motors Team

Aug 15, 2019 -

GG977 responded

Georges Gabriel 312-513-2676

November 13, 2018

Buying my Beamer Got to talking with John Wils about purchasing a car, very up beat energetic guy. Had no problem finding the car that had exactly what I was looking f More

by BlakeLamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wils
November 13, 2018

Help when stuck between a rock and a hard place I have to say that you never know what angel is there to save you when life hits you fast. We began working with Pan Pan and she is really pleasant an More

by IndyGirl
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Pan Pan, Mohammad Owaynat
November 12, 2018

Lexus 460 I bought my favorite car I'm so happy tnks today's team pan is so helpful we got couple cup coffee it was taste More

by Baya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pan Pan
Nov 12, 2018 -

Jidd Motors Mitsubishi responded

Hello Lexus 460, we see that you left us a 3.4 Star review, we would like to learn more about your experience and see what we could have done differently. Your feedback is much appreciated. Please give us a call at 224-250-2222 and ask for Rob. Best Regards, Jidd Motors Team

November 12, 2018

Great experiment Purchasing a car from Jidd motors was amazing, I recommend you guys to shop from here. Customer service was nice and I was able to get help from them More

by Oflores1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Jidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wessel, Sam Odeh, Rita Khazakia
November 11, 2018

Assistance galore The team at Jidd was extremely helpful. John Wils texted me the week before to align my financing and trip down from GB and sent me several videos of More

by Brooke Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank with finance team, Artur Diraduryan, John Wils
November 11, 2018

Great Service! Mo was excellent! He didn’t give up on getting us the car we wanted and in the end, he was able to get us a deal we were comfortable with. More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Owaynat
November 10, 2018

Incredible and amazing The best experience ever, our sales man Dany yousif super professional All the personal and this dealer it’s very nice and professional but I think More

by Fohsmz78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dany Yousif
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