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Jidd Motors Mitsubishi
Des Plaines, IL
3,850 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,850 reviews
March 08, 2018
Outstanding Service Rita welcomed us as soon as we stepped foot inside the dealer. She made us feel very welcome and her incredible personality got us through the process Rita welcomed us as soon as we stepped foot inside the dealer. She made us feel very welcome and her incredible personality got us through the process of purchasing a new car. This is our third dealership that we have been today and we have been exhausted and annoyed by how poorly we were treated at all of the other dealerships. Rita was outstanding and made that process a true pleasure. Everyone in this dealership was extremely kind to us, but I couldn’t have asked for anyone else to help us. Rita was truley amazing! If you ever find yourself here please find Rita! More
by MRegulski
Employees Worked With
Rita Khazakia
March 07, 2018
Great service! I did search on internet first, all the info was there, except for the price, after a bad experience with another dealer, I was a little concerned abo I did search on internet first, all the info was there, except for the price, after a bad experience with another dealer, I was a little concerned about sharing personal info before knowing at least the price, but I got it through email, it turned out to be only that the vehicle has just arrived so price wasnt ready. I came to see it in person, everything was as posted, the service from Rita, the sales person who attended me was great, she is kind and honest. The person who deals with banks to get the credit did it great also, got me the best deal possible so I ended up buying the car on my first visit! More
by gared87
Employees Worked With
Sam Odeh, Rita Khazakia
March 06, 2018
Helpful and Accomodating I was a first time buyer when I visited Jiid Motors in Des Plaines. The staff was very helpful when it came to finding the perfect practical vehicle f I was a first time buyer when I visited Jiid Motors in Des Plaines. The staff was very helpful when it came to finding the perfect practical vehicle for me. More
by Mike222
Employees Worked With
Peggy, Mishka Legashv
March 06, 2018
Great Verry profesional and helpful,answered all my questions and I end up with a great car and a great deal.thank you will deffinetly come back Verry profesional and helpful,answered all my questions and I end up with a great car and a great deal.thank you will deffinetly come back More
by Danbuf
Employees Worked With
Bashar Al Ubosy
March 06, 2018
my new bmw I worked with Bashar, and he was amaizing, he helped me with everything and make everything easy. People there are soooo nice! It was my pleasure. Tha I worked with Bashar, and he was amaizing, he helped me with everything and make everything easy. People there are soooo nice! It was my pleasure. Thank you guys! More
by ana
Employees Worked With
Bashar Al Ubosy
March 05, 2018
Great sales person Jeff was terrific. Very responsive, handled all needs professionally and efficiently. After sale questions and issues were handled promptly. I will de Jeff was terrific. Very responsive, handled all needs professionally and efficiently. After sale questions and issues were handled promptly. I will definitely buy another car from him. More
by gl1234
Employees Worked With
Jeff Guido
March 05, 2018
Great experience We were Very happy with the overall service and the vehicle! Kris was very helpfull and sweet Will definitely recommend to all my friends. Thank you We were Very happy with the overall service and the vehicle! Kris was very helpfull and sweet Will definitely recommend to all my friends. Thank you for everything. More
by Psake
Employees Worked With
Kris
March 04, 2018
DISHONEST AND DECEPTIVE READ BEFORE YOU BUY!!! Deceptive business practices at this place. Make sure you add $1500 to the price of the car you are looking at before you go in READ BEFORE YOU BUY!!! Deceptive business practices at this place. Make sure you add $1500 to the price of the car you are looking at before you go in because that is what they are going to try to tack on to the price of your sale for some BS VIP package. When you decline they will give you a bunch of lines about services, detailing and the cost of shipping, blah, blah, blah. I did like the car so I was shuffled through three different people until we finally came to a payment I was comfortable with and even though I was told by their sales manager that the VIP package was non-negotiable, their finance person told me it was optional so I declined. Done deal. Nope! I came back in to get a service vehicle light fixed a few days alter and they told me I needed to sign a paper because "the printing was off." I point blank asked multiple times is anything different? They said no it's just the printing. I'm kicking myself for not double checking because low and behold I go to make my first payment and it's more than was quoted, that's because they snuck the VIP fee back in!!! DO NOT BELIEVE WHAT THEY ARE TELLING YOU! DO NOT SIGN ANYTHING UNLESS READING IT THOROUGHLY. DO NOT EXPECT THEM TO BE TRUTHFUL ABOUT ANYTHING. Multiple people I dealt with there lied right to my face. I don't think they expected me to notice and/or follow up. Little did they know I will now make it my mission to let as many people as possible know about their despicable way of doing business. I know there is a dance when it comes to buying a car but this was outright lying to get me to sign documents agreeing to fees I had not agreed to. I did reach out to give them the chance to rectify their mistake but their response was to tell me I misremembered the numbers we agreed to (yeah right, that’s something I would forget!), they blamed it all on various members of their own staff, and insulted me over and over. I have two contracts as proof of what they did, yet they continued to stick to their assertion that it was my misremembering. They did offer me free oil changes for a year, but when you live an hour away, work full time and have young children, is worthless because I don’t have a whole day to spend traveling two hours round trip to get an oil change. I will be continuing to pursue this through legal channels, but I also want to warn people so they don’t learn the hard way as I did. Also, don’t believe the five star reviews, as other people have stated in their reviews they make you review them as you sit in front of them and won’t give you the keys to your car until you have written the review and they have printed it out. What else are you going to give them when they are sitting their staring at you. Considered yourself warned! More
by Brooke
March 03, 2018
GOOD! Rita was very friendly, helpful and patient. Good car shopping experience! A good friendly environment. Everyone is very friendly and welcoming. I def Rita was very friendly, helpful and patient. Good car shopping experience! A good friendly environment. Everyone is very friendly and welcoming. I definitely recommend it. More
by cecilia
Employees Worked With
Rita Khazakia
March 03, 2018
Daniel had Great customer service. Daniel Skiba. Definitely a go to guy for your car. Very helpful and courteous. Pleasant experience. Would recommend to family and friends was a good e Daniel Skiba. Definitely a go to guy for your car. Very helpful and courteous. Pleasant experience. Would recommend to family and friends was a good experience. More
by mike mejdrich
Employees Worked With
Daniel Skiba
