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Jidd Motors Mitsubishi

Des Plaines, IL

4.8
3,854 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few. Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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1313 Rand Road

Des Plaines, IL

60016

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Showing 3,854 reviews

June 21, 2023

Everyone from the beginning to the end worked tirelessly to make a perfect deal happen! More

by Jjbhteach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Jul 03, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Marsbar, for sharing your experience. We're thrilled to hear that Pan Pan provided you with knowledgeable, personable, and kind service. It's wonderful to know that your experience exceeded your expectations and was smoother than anticipated. We're glad that Pan Pan took the time and effort to make it a memorable moment for you. We appreciate your kind words and hope you enjoy your new vehicle. If you have any further needs or questions, please don't hesitate to reach out.

Jul 03, 2023 -

Jjbhteach responded

I’ve had a terrible experience ever since. The car was unsafe and was not checked when we asked it to be. Now we are without a safe car to drive.

Jul 03, 2023 -

Jjbhteach responded

Since my last response, Pan Pan has called and they are working to resolve the situation.

June 21, 2023

Pleasant experience but couldn’t get to my target price. As always, we think our tradin is worth more than they do More

by Kittyleigh0404
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Cervantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pan Pan
Jul 04, 2023 -

Jidd Motors Mitsubishi responded

Thank you for sharing your experience, Kittyleigh0404. We're glad to hear that you had a pleasant experience. While we strive to meet our customers' target prices, sometimes it may not be possible due to various factors such as market value and condition of the trade-in. We understand that there can be differences in perceived value, and we always aim to provide a fair and transparent process. We appreciate your feedback and hope to have the opportunity to assist you again in the future. Best Regards, Customer Relations

June 21, 2023

Thank you we have a great experience with Mr. arturo. He was very patient. And acknowledge. definitely recommend it. More

by Land Rover owner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Jidd Motors Mitsubishi responded

Thank you for your feedback, Land Rover owner! We're delighted to hear that you had a great experience with Mr. Arturo. We strive to provide excellent customer service and ensure our customers' satisfaction. We appreciate your recommendation and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out. Best Regards, Customer Relations

June 20, 2023

Kevin and max went above and beyond with my car buying experience. Amazing job gentleman More

by Alipournaghshband
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Yousif
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Alipournaghshband, for your feedback. We're thrilled to hear that Kevin and Max went above and beyond to provide you with an exceptional car-buying experience. They have done an amazing job, and we appreciate your recognition of their efforts. We value your business and thank you for choosing us. If you have any further needs or questions, please feel free to reach out.

June 20, 2023

Great communication great service I'll always come back would recommend to other people and friends More

by Jimdrexel
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Jimdrexel, for your positive feedback. We're delighted to hear that you had great communication and received great service from us. We appreciate your recommendation and look forward to serving you in the future. If you have any other friends or people you think would benefit from our service, please don't hesitate to refer them to us. Thank you for choosing us, and we'll always be here for your automotive needs.

June 19, 2023

Pan pan was very helpful and made sure I was happy with my purchase price and my trade offer. More

by Dkedzie11
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Dkedzie11, for sharing your feedback. We're glad to hear that Pan Pan was very helpful and made sure you were happy with both the purchase price and the trade offer. Customer satisfaction is our priority, and we're pleased that we could meet your expectations. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your purchase!

June 19, 2023

Very good customer service by Pan Pan. The whole process was fast and easy from greeting to sale. More

by Vicesc25
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Vicesc25, for your feedback. We're delighted to hear that Pan Pan provided you with very good customer service. We strive to make the entire process from greeting to sale fast and easy for our customers. We appreciate your business and look forward to serving you again in the future. If you have any further needs or questions, please feel free to reach out to us.

June 18, 2023

Pan and part k helped me get my new Eclipse! ! Thanks Judd motors, you Guys are great More

by Dungdang88
Recommend Dealer
Yes
Employees Worked With
Pan Pan, Patrick O'Day, Johnathan Mendez
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Dungdang88, for your positive feedback. We're thrilled to hear that Pan and Pat O helped you in getting your new Eclipse. We appreciate your kind words and are glad that you had a great experience with Jidd Motors. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new car!

June 17, 2023

Customer service was ok They helped me get approved I enjoyed the setting thank you… More

by Josephjacobs633
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pan Pan
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, Josephjacobs633, for sharing your feedback. We're glad to hear that our customer service team was able to assist you in getting approved. We aim to provide a pleasant setting for our customers, and we're happy to know that you enjoyed it. We appreciate your business and thank you for choosing us. If you have any further needs or questions, please don't hesitate to reach out.

June 17, 2023

Kevin did an amazing job and he took great care of us. Very happy experience More

by umdevstha16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Yousif
Jun 30, 2023 -

Jidd Motors Mitsubishi responded

Thank you, umdevstha16, for your feedback. We're thrilled to hear that Kevin provided you with an amazing job and took great care of you. Delivering a happy experience is always our goal, and we're glad we could meet your expectations. We appreciate your kind words and look forward to serving you again in the future.

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