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Jim Bone Kia
Santa Rosa, CA
15 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 15 reviews
November 04, 2025
The professionalism and service is outstanding. I really enjoyed the mechanic's video review of the service check and what they found and what was being recommended to address further. The only d I really enjoyed the mechanic's video review of the service check and what they found and what was being recommended to address further. The only down side is the bill I received to do the said additional work. I'd be OK with a few extra service perks if they'd lower their pricing! More
by collins492
Verified CustomerEmployees Worked With
Alohi
November 03, 2025
Everyone was very helpful in finding the right car for me. Explained all the operations on the car I chose. Would recommend this dealership to everyone. me. Explained all the operations on the car I chose. Would recommend this dealership to everyone. More
by NancyLagoyda
Employees Worked With
Andrew, Erick
November 02, 2025
Pleasant person, thorough explanation, quick service and accepted my coupon. I appreciated that she accepted my coupon even though I forgot to mention that I had when I dropped off my car. accepted my coupon. I appreciated that she accepted my coupon even though I forgot to mention that I had when I dropped off my car. More
by karenlloyd2
Employees Worked With
Maria
November 02, 2025
Was told brand new battery that I installed was “bad” so I was told it needed to be replaced. Took battery back to auto parts store to return it, they tested it and said the battery was good. Seems like ser I was told it needed to be replaced. Took battery back to auto parts store to return it, they tested it and said the battery was good. Seems like service department was either incompetent or dishonest when it came to the status of the existing battery. Pretty annoyed since I’ve now purchased two batteries based on this information. More
by JAYROBGRU
Employees Worked With
Maria
October 31, 2025
Nicole in the Service Department was very helpful; my problem was diagnosed and fixed in the same “long” day, and she provided a round trip uber to a local golf course so I wouldn’t miss my scheduled out problem was diagnosed and fixed in the same “long” day, and she provided a round trip uber to a local golf course so I wouldn’t miss my scheduled outing, even arranging an after hours pickup. More
by jbtaglio
Employees Worked With
Nicole (service)
May 17, 2023
Nearly impossible to reach on phone. They don't publish their email addresses. Car has been there 4x for warrantee work, twice supposedly fixed (it wasn't) and the other two times "could They don't publish their email addresses. Car has been there 4x for warrantee work, twice supposedly fixed (it wasn't) and the other two times "couldn't find anything wrong" More
by carasteen
Employees Worked With
various service personnel.
June 16, 2022
I have been trying for 24hours to get a price for a air conditioning compressor. I've talked to service then parts then back to service coordinator Lori. Then she's tells me you don't talk to me and parts conditioning compressor. I've talked to service then parts then back to service coordinator Lori. Then she's tells me you don't talk to me and parts says you don't talk to me they keep transferring me from one recording to another to leave a message . Because no one answers their phones then no one calls me back when I leave a message for twenty four hours til I call back again. It's been 24 hours I still can't get a price from anyone at the dealer I just get phone recordings. This is really messed up I can't get one simple price and labor cost. More
by Califcowboy52
Employees Worked With
Lori and parts dept
