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Jim Bone Kia

Santa Rosa, CA

4.5
220 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 220 reviews

April 27, 2026

Everyone one was so helpful and helped me find an amazing first car would definitely come back and get my next car from them More

by tsfletcher7799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 27, 2026 -

Jim Bone Kia responded

We’re thrilled our team guided you to a great first vehicle in the Kia Sportage. Whenever you’re ready for your next car, we’d be happy to assist again. Thank you for sharing your experience.

April 21, 2026

Thomas was extremely helpful and informative and motivated. His protege needs all elements, aspects, details, wide-ranging thoroughness to complete the tasks required to sell an auto. More

by leclaremarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Roh
Apr 22, 2026 -

Jim Bone Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2026

Had some service work done and all service/parts members did an excellent job. I highly recommended Jim Bone team for any service required on your vehicle. More

by c.dollwet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from parts and Alohi from service
Apr 19, 2026 -

Jim Bone Kia responded

We appreciate you highlighting our service and parts teams. It’s great to hear your Kia received such thorough attention. Please reach out if you need anything further for your vehicle.

April 18, 2026

excellent customer service. It is such a wonderful job on my car. I highly recommend them they take their time. They did not rush you. They answer all the questions that you hav More

by FELICIASPENCER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and alohi
Apr 18, 2026 -

Jim Bone Kia responded

Delighted to hear our service team took the time to answer your questions and provide honest recommendations for your Kia Forte without pushing unnecessary extras. It’s great to know you felt comfortable and appreciated our efforts to manage costs. We look forward to welcoming you back.

April 17, 2026

It took over 2 months for my car to be fixed. My car was broken into because the car was unlocked. My son’s wallet was stolen. The glove box, center console and seat pockets had all item pulled o More

by SARAHPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Manager others are no longer employeed
Apr 22, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 22, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, Sarah, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 16, 2026

We had a very good experience at Jim Bone. Adrian was great. No hard sell. Lots of information and willing to work within our budget. Ro, who set up the lease, was very helpful too. We’d More

by Glenn McCoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian. Ro.
Apr 16, 2026 -

Jim Bone Kia responded

It’s wonderful to hear you enjoyed your new Kia Sportage purchase. We’re glad the process was informative and budget-friendly without any pressure. Thank you for your feedback and we look forward to welcoming you back.

April 15, 2026

My car went into Jim bone Kia in January 20 26 and I didn’t get it back until the end of March. I had to constantly call them and ask when my car was gonna be ready. They didn’t have enough workers that More

by SAMLOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Apr 19, 2026 -

Jim Bone Kia responded

Sam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Apr 19, 2026 -

Jim Bone Kia responded

Sam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 14, 2026

The service advisor, Steven, was a big improvement over the previous young woman that was there previously (in October and April of last year). He was very professional and courteous. Please continue this More

by KMICHAEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Archer
Apr 15, 2026 -

Jim Bone Kia responded

Thanks for sharing your thoughts about your service experience with Jim Bone Kia. Steven and our team appreciate your business and hope to see you again soon!

April 10, 2026

They have always been really nice and efficient. My one complaint is that my steering wheel is cracked on the left side. The service advisor took pictures and sent them off to the warranty departmen More

by SCRAPMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cute Service Advisor
Apr 13, 2026 -

Jim Bone Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to hear that this issue wasn't resolved to your satisfaction. Please don't hesitate to reach out to us directly if we can be of any further assistance.

April 10, 2026

Service promptly handled and within the time frame they estimated. Easy in and out for the appointment. More

by FECORYELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 10, 2026 -

Jim Bone Kia responded

Great to hear that your Kia EV9 service was handled on schedule and that the appointment was seamless. Our team focuses on clear time estimates and efficient service. We look forward to helping you again.

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