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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
179 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
Contact Dealership

1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 179 reviews

December 11, 2025

Excellent service start to finish. Maria medina was excellent got my car in on time. She gave me a phone call at the perfect time when it was all done. I appreciate service like that. More

by imready8954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Martinez-Medina
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Dec 11, 2025 -

Jim Bone Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2025

I have no wish to comment the five star rating should be enough for you More

by JBLACK1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Comment
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Dec 11, 2025 -

Jim Bone Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 11, 2025

Si no vas a comprar nada olvídate de tener un buen trato nadie saluda se siente un ambiente demasiado frío no quieres estar ahi More

by SUSY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
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Dec 14, 2025 -

Jim Bone Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 10, 2025

The employee was very kind and helpful, that wasn’t the issue. The issue is Kia as a whole. I brought my car in for photos and was told I would hear back the next day and then crickets for two weeks. Then More

by Disappointed customer
Recommend Dealer
No
Employees Worked With
I don’t remember
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Dec 13, 2025 -

Jim Bone Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 10, 2025

For the service I receive when I take my car in, I would rate this dealership with five stars, however I object to the 3% service fee that is added if using a credit card. It seems completely unnecessary an More

by KenE
Recommend Dealer
Yes
Employees Worked With
I don't recall the name
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Dec 10, 2025 -

Jim Bone Kia responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Ken, and hope to see you again soon!

December 09, 2025

Salesman Nick Valdes was great to work with and after a month of indecision we purchased the Telluride we wanted at competitive pricing! More

by THEMRSDT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Valdes
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Dec 09, 2025 -

Jim Bone Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2025

Fast, friendly and efficient service- very transparent with no surprises. Work was completed on time. More

by EGIMELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner
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Dec 09, 2025 -

Jim Bone Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2025

Great service. Andrew was kind and helpful and processed our purchase quickly and efficiently. We are happy with our vehicle. More

by Natalie.Willhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 07, 2025 -

Jim Bone Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Bone Kia are glad to have you as a customer.

December 06, 2025

Nicole is so nice! Very communicative and service always goes well here in Santa Rosa More

by brittstephanie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Dec 06, 2025 -

Jim Bone Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 06, 2025

Henouk was honest, forthright and was very efficient. Thank you for your service of excellence. More

by staggard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henouk
Report | Print
Dec 06, 2025 -

Jim Bone Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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