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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
224 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 224 reviews

January 20, 2026

The team is always very nice. The text updates were appreciated. No complaints on my end. More

by CFORBIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner
Report | Print
Jan 20, 2026 -

Jim Bone Kia responded

Thanks for sharing about your experience with Jim Bone Kia. We appreciate your business and hope to see you again soon!

January 20, 2026

The person who checked me in for service was great. She checked in with me to let me know additional items were recommended due to rodent damage and gave accurate estimate of additional time necessary. More

by jennybj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner
Report | Print
Jan 20, 2026 -

Jim Bone Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Bone Kia.

January 18, 2026

My experience with Henok at Jim Bone Kia was amazing. Henok took the time to show us multiple vehicles and took us on a comprehensive test drive. After we decided on the vehicle, the finance and dealer p More

by CASHBURKHEAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henok, Jose
Report | Print
Jan 18, 2026 -

Jim Bone Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2026

I brought my car in on Tuesday for a maintenance check up and almost immediately the air fan was running hot and started to have problems starting. By my SAT appt to add an undercarriage plate, my car stopp More

by heatherk6115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Report | Print
Jan 22, 2026 -

Jim Bone Kia responded

Heather, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 22, 2026 -

Jim Bone Kia responded

Heather, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 16, 2026

I actually told family members how great the service was. We’ve actually purchased four vehicles from this dealership and remain loyal. More

by MORROWSROAD
Recommend Dealer
Yes
Employees Worked With
Apologies. Don’t remember her name.
Report | Print
Jan 16, 2026 -

Jim Bone Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Bone Kia.

January 15, 2026

Maria is very friendly, shows professionalism, and knowledgeable at what she does. She is awesome! More

by SUNGK2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Jan 16, 2026 -

Jim Bone Kia responded

It's great to hear that Maria was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Bone Kia!

January 14, 2026

I love my KIA Soul, but it has given me some problems lately with the headlights. They're trying to resolve the problem. I love working with Maria and Nicole. Very friendly and do their jobs wonderfully! More

by JEFFPURGANAN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Nicole
Report | Print
Jan 15, 2026 -

Jim Bone Kia responded

Thank you so much for your feedback, Jeff! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Bone Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2026

Nicole was super helpful as she always is! And I love the text exchange of information More

by CRYSTAL36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Jan 14, 2026 -

Jim Bone Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2026

Had an apt at 1. Car wasn’t done until 5. For an oil change and a recall that was replacing 4 trims. Was absolutely ridiculous. More

by ademartini90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alohi- was very nice but wait was horrible
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Jan 16, 2026 -

Jim Bone Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Jan 16, 2026 -

Jim Bone Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

January 13, 2026

The whole staff was great. Made the process very easy. Vanessa, Jose, and Eric were professional and transparent. More

by csnyder7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa, Eric, Jose
Report | Print
Jan 13, 2026 -

Jim Bone Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Bone Kia are glad to have you as a customer.

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