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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
178 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 178 reviews

February 24, 2026

Easy checkin Regular update Great report out Excellent , knowledgeable service rep Clean Waiting area too cold! More

by SUZE.SCHMID
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown female rep
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Feb 24, 2026 -

Jim Bone Kia responded

Thank you for the 5-star rating and for sharing your experience with service on your Kia Seltos. We’re glad the check-in was smooth, updates were timely, and our representative provided clear information. Thanks for noting the cool waiting area; we will consider adjustments to make that space more comfortable.

February 24, 2026

Easy to schedule service online, fast and efficient. Courteous staff, and completed the work quickly and on time. I waited for my service, and they could put in place better seating and electrical out More

by DJSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall their name.
Report | Print
Feb 24, 2026 -

Jim Bone Kia responded

Thank you for choosing us for your Kia EV9 service and for highlighting the easy online scheduling and courteous, efficient work. We appreciate your suggestion for additional seating and outlets in the waiting area and will pass that along to our team. It’s great to hear you found the restroom clean and were overall pleased with your visit.

February 23, 2026

We are so very pleased with our new Kia Sportage Hybrid! It is beautiful! Natalia was wonderful! Jose was great too! More

by YOUNGJESS18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia, Jose
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Feb 23, 2026 -

Jim Bone Kia responded

What a pleasure to hear how thrilled you are with your new Kia Sportage Hybrid. We’re glad our staff made your experience so positive. Enjoy every drive in your beautiful hybrid SUV.

February 23, 2026

Henok Himed was incredibly easygoing and relaxed throughout the entire process. He never pressured us and gave us the freedom to explore our options comfortably. We were able to look at five differe More

by alexrugby.avendano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henok Himed
Report | Print
Feb 23, 2026 -

Jim Bone Kia responded

How great to know you had the freedom to explore five cars and take three test drives at your own pace. We’re glad you’re happy with your new Kia Telluride and appreciate you noting how welcoming and personable our staff was. Thank you for sharing your experience.

February 20, 2026

Working with Andrew during my car search was what really sold me on my Niro. He was patient and kind during a really challenging time for me. I would recommend seeking him out of you are looking for an amaz More

by Catt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 20, 2026 -

Jim Bone Kia responded

It's great our team helped you find your new Kia Niro when you needed patience and kindness. We appreciate your willingness to recommend us. Enjoy every mile in your Niro and feel free to reach out if you need anything.

February 20, 2026

The service was good, I got new tires and my recall all checked out! The only thing is they forgot to put on my tire air caps so I need to go back. But overall everyone there was super friendly! More

by Kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 22, 2026 -

Jim Bone Kia responded

Thank you, Kristie, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 17, 2026

I was able to make an appointment on Friday afternoon, bring my car in Saturday and have it all wrapped up within an hour and a half. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 17, 2026 -

Jim Bone Kia responded

It’s wonderful your Kia service appointment went smoothly from booking on Friday to completion by Saturday in just an hour and a half. We’re happy we could handle everything that fast and get you back on the road so promptly. Thank you for sharing your experience.

February 17, 2026

Maria is the best! Everything went smoothly and quickly too! Always helpful and great experience. Thanks! More

by MAGENTARAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Feb 17, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience with your Kia Niro service. We’re pleased the process was smooth and efficient and that our team could help. We look forward to welcoming you back.

February 16, 2026

Had 2 services with 1600 miles. Had terrible experiences both times. 77k car expected more More

by pwhiteaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Feb 19, 2026 -

Jim Bone Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 15, 2026

Staff very personable but the credit card fee seemed to be unusual and wrong for car service business. It should be considered a part of the cost of having a business. More

by BIKEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Feb 19, 2026 -

Jim Bone Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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