Back

Jim Bone Kia

Santa Rosa, CA

4.5
220 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
Contact Dealership

1255 Santa Rosa Ave

Santa Rosa, CA

95404

Directions

Filter Reviews by Keyword

By Type

Showing 220 reviews

April 09, 2026

I have purchased 3 cars from Jim bone Kia. A brand new 2019 sorento sx, a 2025 telluride and my daughter bought a 2025 sorento. I am all for dealers making money, but not at the expense of the More

by bryon deaven
Recommend Dealer
No
Employees Worked With
Vanessa,Andrew, and the finance manager
Apr 13, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Bryon. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 13, 2026 -

Jim Bone Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Bryon. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 08, 2026

The work was done correctly. I was greeted and work order was set up quickly. The work was done well and a warranty problem was addressed and an appointment was sent to evaluate More

by KARLMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The other person that was helping other service customers. Got me a spoon for my cup of noodles.
Apr 08, 2026 -

Jim Bone Kia responded

Your positive remarks on our quick greeting and work order setup are terrific. We’re glad the warranty issue on your Kia was addressed and that an evaluation appointment was scheduled with ease. Thank you for highlighting the friendly, knowledgeable assistance you received.

April 07, 2026

From the moment I first stepped inside Jim Bone KIA, Nick Valdes has been friendly and helpful, going above and beyond to make sure I got the deal that worked best for me. And I love my new car! More

by gbucchia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Valdes
Apr 07, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience. We’re glad our staff helped you find a deal that fit your needs and that you’re loving your new Kia. We look forward to serving you again.

April 05, 2026

Creo Que fue una de las mejores experiencias que emos tenido comprando un carro con todo el personal, el vendedor Daniel y todo el equipo, yo si regresaria y lo recomendaria a mis amigos y familiares. More

by Hilariomedrano20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 05, 2026 -

Jim Bone Kia responded

We’re delighted our team made your new Kia K4 purchase one of the best experiences you’ve had. Knowing you’re willing to return and recommend us to friends and family is truly rewarding. We look forward to assisting you again soon.

April 01, 2026

I asked if my warranty covered the work, they said it didn’t. I called the company I have the warranty with about it and it should have been covered. I. don’t feel like going back to the dealership to s More

by JESSEMALLGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t pay attention to his name
Apr 05, 2026 -

Jim Bone Kia responded

Jesse, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Apr 05, 2026 -

Jim Bone Kia responded

Jesse, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 01, 2026

Steve, the service person was awesome! !!!! He is very professional and kind. Ten Stars! Thank you. Linda Donahue More

by RUNTSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE!
Apr 01, 2026 -

Jim Bone Kia responded

We’re thrilled our service team offered professional and kind support during your Kia Sportage service. Thank you for the fantastic rating and for sharing your experience.

April 01, 2026

Waited over a month for an appointment, was promised several things but in the end all of them were broken and I was forced to pay several hundreds of dollars more because of their lies, false promises, More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alohi was one of them but several people were involved including the boss.
Apr 05, 2026 -

Jim Bone Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Apr 05, 2026 -

Jim Bone Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 31, 2026

Great service department. We had a recall and our shocks needed replaced under KIA warranty. More

by robindowdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Christian
Mar 31, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our service team efficiently handled your Telluride recall and replaced the shocks under warranty. We’re pleased the process was smooth for you. Thank you for trusting us with your Kia.

March 29, 2026

All aspects of my car buying experience were handled with the utmost professionalism and courtesy. More

by joe.geary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Arango
Mar 29, 2026 -

Jim Bone Kia responded

Thank you for sharing your feedback. We’re glad the team provided professional and courteous support during your new Kia Sportage purchase. If you have any questions, let us know.

March 29, 2026

Mr Arango was Awesomeness he made everything possible with his kind words and made us feel at home More

by simcardsiwana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Arango
Mar 29, 2026 -

Jim Bone Kia responded

Thank you for letting us know how comfortable the experience was when you picked up your new Kia K5. We’re thrilled our team made you feel at home and look forward to welcoming you back.

2
...