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Jim Bone Kia

Santa Rosa, CA

4.5
178 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 178 reviews

February 12, 2026

Truly grateful for the extra service provided to work my Kia Niro into the schedule to determine that a strong sharp chemical odor substance leaking from the Niro was the synthetic oil. The cause of the lea More

by FLYINGMAN734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner
Feb 12, 2026 -

Jim Bone Kia responded

We’re glad we could fit your Kia Niro in on short notice to identify the odor and determine it was synthetic oil causing the leak. It’s rewarding to hear the repair was swift and your vehicle returned ahead of schedule. Thank you for recognizing the technician’s efforts in fixing the leak and cleaning the affected parts.

February 12, 2026

Everything went well. My only issue was that the maintenance reminder was not reset nor was a sticker placed in my windshield More

by JSTRICKLAND1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 12, 2026 -

Jim Bone Kia responded

Thank you for choosing Jim Bone Kia. Your feedback and rating mean a lot to us. Please don't hesitate to reach out if you need any further assistance!

February 12, 2026

I’ve had a frustrating experience with conflicting responses as to whether or not a dent in my car is eligible for coverage from the Lease Insurance I took out. Weeks have passed with no resolution. More

by Makeba
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jose in Finance and Nicole in Service.
Feb 15, 2026 -

Jim Bone Kia responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 11, 2026

As always, my vehicle appointment was handled with care by the team of professionals at Jim Bone KIA. Thanks again for taking the time to make sure all my vehicle’s needs were addressed. More

by TALIAC1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever was working 2/10/26
Feb 11, 2026 -

Jim Bone Kia responded

Thank you for trusting our team to care for your Kia Telluride. We’re pleased to hear your appointment was handled with care and that all of your vehicle’s needs were addressed. We look forward to assisting you again.

February 11, 2026

They were fabulous getting my car serviced even though I was late for my appointment time. Very efficient and accommodating. More

by Katsieg45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 11, 2026 -

Jim Bone Kia responded

Thank you for letting us know how we did. Our team is glad we could accommodate your late arrival and efficiently service your Kia EV6.

February 10, 2026

Sales man and the manager both are very nice and their selling approach was very excellent. I would sure refer to my friend for buy the car at Jim bone kia. More

by spurkot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 10, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience. We’re pleased our sales and management teams provided excellent service. Congratulations on your new Kia and thank you for recommending us to your friends.

February 10, 2026

excellent service by everyone at both Kia and Nissan branches (minimum words words words words words). More

by laurencermeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
Feb 11, 2026 -

Jim Bone Kia responded

Thank you for highlighting the exceptional service from our Kia team. We’re delighted you’re enjoying your new Niro and appreciate your five-star rating.

February 09, 2026

This dealership is absolutely amazing and super helpful! Left with my dream car and couldn’t be more happier! More

by jessecarmonaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Valdes
Feb 09, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our team was so helpful and helped you drive off in your dream Kia K4. Congratulations on your new ride and thank you for the five-star rating!

February 09, 2026

Service was quick and all the staff was very communicative and helpful. I've been coming here for years and will continue to do so. More

by LGARCIA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Feb 09, 2026 -

Jim Bone Kia responded

It’s wonderful to hear the service on your Kia was efficient and that our staff kept you informed and provided helpful assistance. Thank you for trusting us over the years; we look forward to assisting you at your next service visit.

February 08, 2026

Exceptional customer service to attention to details. Both Marco and Jose were extremely professional and helpful at the same time. An amazing customer service experience. More

by asish75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco, Jose (Manager)
Feb 08, 2026 -

Jim Bone Kia responded

Delighted to hear our team provided attentive and professional service during your purchase of a new Kia. Thank you for sharing your feedback and for choosing us. We look forward to seeing you again.