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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
179 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 179 reviews

February 08, 2026

Exceptional customer service to attention to details. Both Marco and Jose were extremely professional and helpful at the same time. An amazing customer service experience. More

by asish75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco, Jose (Manager)
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Feb 08, 2026 -

Jim Bone Kia responded

Delighted to hear our team provided attentive and professional service during your purchase of a new Kia. Thank you for sharing your feedback and for choosing us. We look forward to seeing you again.

February 08, 2026

Service was fine but over two hours for basic service too long. Arrived on time. Should have gone in for service right away but it .didn’t. More

by KAK1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Feb 09, 2026 -

Jim Bone Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Maria and our service team, and we look forward to working with you again.

February 07, 2026

Warranty work done on gas flip open door. Do to the work involved, an Uber was called by dealer to and from my house. More

by RYFELDMAN109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi Warner
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Feb 09, 2026 -

Jim Bone Kia responded

Ry, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Bone Kia.

February 07, 2026

Very helpful and friendly staff in all departments. Would recommend. I just purchased my third Telluride from them. More

by JACROUCH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Henok.
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Feb 07, 2026 -

Jim Bone Kia responded

It’s fantastic to hear our team was helpful and friendly across every department. Thank you for choosing your third Kia Telluride with us and for the recommendation. We look forward to assisting you again.

February 07, 2026

Wonderful service from Jim Bone as always. I was greeted with a friendly welcome upon arrival and the waiting area is comfortable and I worked. Service completed, inexpensive and car running s More

by NEILSHEVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Feb 07, 2026 -

Jim Bone Kia responded

We’re delighted you felt welcomed upon arrival and found our waiting area comfortable while your Kia was being serviced. It’s great to hear the work was affordable and that your vehicle is running smoothly. Thank you for choosing us and sharing your feedback.

February 07, 2026

Nicole did a great job fitting my vehicle in last minute and getting the service done at the time promised. I was super impressed that the mechanic took a video of conditions under the hood (and tire and br More

by SATTIECLARK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Feb 07, 2026 -

Jim Bone Kia responded

Thank you for sharing your experience. We were pleased to accommodate your Kia EV6 on short notice and perform the work at the promised time. We’re glad the video under the hood showing tire and brake wear provided extra clarity.

February 06, 2026

Nick Valdes is the best! Truly 5 out of 5. He is a honest, straightforward, no pressure salesperson. How often do you hear that? I was not in a hurry and over a 2–3-week peri More

by carolplatt1000
Recommend Dealer
Yes
Employees Worked With
Nick Valdes
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Feb 06, 2026 -

Jim Bone Kia responded

It’s great to hear our straightforward, no-pressure approach made finding your used Lexus enjoyable. We appreciated the chance to learn exactly what you were looking for so we could match you with the ideal car. Congratulations on your new Lexus and enjoy many happy miles.

February 05, 2026

They have good customer service and do a good job fixing everything that needs fixing More

by LGOZURIAN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi. Don’t know the other woman
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Feb 05, 2026 -

Jim Bone Kia responded

We appreciate your five-star rating. We’re glad our team took care of every repair need on your Kia Optima Hybrid with attentive support. We look forward to assisting with any future service.

February 05, 2026

five stars definitely, prompt, courteous, responsive, reasonable price. Will definitely continue doing business with them again More

by ppappas1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICOLE
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Feb 05, 2026 -

Jim Bone Kia responded

It’s great to know our team was prompt, courteous, and responsive while offering fair pricing on your Kia service. We look forward to caring for your Kia on future visits.

February 03, 2026

maria is super nice and very friendly. she was the only one working the day i came in but she was excellent at handling everything thrown at her More

by manuel_arechiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maria
Report | Print
Feb 03, 2026 -

Jim Bone Kia responded

We appreciate your five-star rating and are glad our service advisor handled every request smoothly while working on your Kia Forte. Thank you for sharing your kind feedback. We look forward to assisting you again soon.

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